1. MsAdrianaNoelle's Avatar
    Lately, if I receive a picture from somebody else, I will get a gray square with an orange triangle and exclamation mark inside of it. It doesn't happen all the time but when it does happen, it continues for more than 39 minutes.

    I have cleared my cache, restarted the phone and even taken out the battery for more than 30 seconds. Anybody else have this issue and a way to fix it?

    Please help!

    Thanks

    Posted via Android Central App
    05-22-2014 08:02 PM
  2. Michael Nancarrow's Avatar
    Perhaps it isn't an issue with your storage, perhaps the data connection. When you receive the E-Mails, do you have a Mobile Data Connection/WiFi connection to download the content, and are you using the stock SMS client?

    I know I had trouble once downloading MMS messages, so then I re-configured my settings for my Mobile Data and since then I haven't had an issue. Just a non-technical thought.
    05-22-2014 09:03 PM
  3. MsAdrianaNoelle's Avatar
    I do use a mobile/wifi connection when downloading the texts and I do use sms. It only appears though when it's 4G

    Posted via Android Central App
    Michael Nancarrow likes this.
    05-22-2014 11:45 PM
  4. Michael Nancarrow's Avatar
    I do use a mobile/wifi connection when downloading the texts and I do use sms. It only appears though when it's 4G

    Posted via Android Central App
    Perhaps it is because the image expires before you're able to download the content?
    05-23-2014 01:07 AM
  5. MsAdrianaNoelle's Avatar
    I receive the picture right away and there's never been an issue with receiving picture messages until recently. Never noticed a problem until this kitkat update

    Posted via Android Central App
    05-23-2014 02:10 AM
  6. Michael Nancarrow's Avatar
    I receive the picture right away and there's never been an issue with receiving picture messages until recently. Never noticed a problem until this kitkat update

    Posted via Android Central App
    Then that there may be your culprit. I honestly don't see any other issue then- the data is there, and all was previously working. Try a custom SMS client?
    05-23-2014 06:16 AM
  7. MsAdrianaNoelle's Avatar
    How do I do that? Does it matter what phone I have?

    Posted via Android Central App
    05-23-2014 03:38 PM
  8. George Wilkie's Avatar
    How do I do that? Does it matter what phone I have?

    Posted via Android Central App
    Doesn't Michael Nancarrow mean GO SMS on the Play Store or something?
    Michael Nancarrow likes this.
    05-23-2014 11:31 PM
  9. Michael Nancarrow's Avatar
    Doesn't Michael Nancarrow mean GO SMS on the Play Store or something?
    GoSMS, Handcent, Sliding Messenger whatevers.

    HTC One M7
    05-24-2014 01:58 AM

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