1. Alex.Kim's Avatar
    So I'm gonna get a replacement phone using my warranty, but they only let you get refurbs. Would it be possible for me to pay extra to get a new phone (of the same model)? Thanks
    01-16-2012 06:42 PM
  2. PvilleComp's Avatar
    Depends on the carrier and the kindness of the CSR. If it's Warranty and you have a documented case of chronic problems then they will usually agree to a new device. If it's Insurance, your chances are less. So break out the charm and give it a shot.
    trter10-imore likes this.
    01-16-2012 07:47 PM
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