cannot hard reset

[robertbeaty]

I cannot hard reset. I get the page with the 3 droids. scroll down to factory reset, hit power and all that happens is a soft reset and it comes back up with the same page

 

[Paul627g]

I cannot hard reset. I get the page with the 3 droids. scroll down to factory reset, hit power and all that happens is a soft reset and it comes back up with the same page

Please provide a little more information...

Full Device Name would help get us in the right direction.

Also what have you done recently that you need to do a hard reset?

Device rooted or stock?

 

[pazzo02]

Please provide a little more information...

Full Device Name would help get us in the right direction.

Also what have you done recently that you need to do a hard reset?

Device rooted or stock?

+1

It's hard to help when we don't know what you're using.

 

[Cellmeister]

yup what all the above said and check your manual

But try this:

•? pull the battery for 5 - 10 mins, re-install & then try it again


hope that may help