When I picked up my phone, the store was really busy, so I thought I could just download my contacts, since I was backed up on line w/Sprint, and I didn't have them blutooth from my old Instinct. I also have them on my computer. Now, I can't find a way to get anything either from my computer or from Sprint to the EVO. HTC Sync doens;t do a darn thing. I can put the contacts on the SD card, but that hasn't helped, so far. Am I gonna have to re-input everything by hand ??? CRAP!! Looks like this thing is going to be another time-waster!!