1. LarryPGH's Avatar
    So, my Verizon contract is up, so I've been researching phones. I stopped by an authorized reseller for Verizon phones the other day and checked out some of the phones. Didn't pick one up, though.

    My brother mentioned a sale price he found on Radio Shack's website, and I confirmed it. Since I didn't remember the price at the store, I decided to call over there tonight before I pulled the trigger on the on-line purchase. The salesperson who answered mentioned that they match Verizon's store prices, but they don't match on-line prices. Fair enough.

    However, when I mentioned on-line (i.e., Amazon, etc), she said, "Oh, Amazon? That's Wirefly... they're selling used phones!"

    I was confused -- sure, the on-line price at Wirefly is over $100 better than Verizon's store price, but there's no indication on the site that they're not selling new merchandise.

    So, what's the scoop? Are the on-line deals out there, really for used phones? (Maybe "used" is the wrong term. Are these phones that have been returned (let's say, within the 14 day period) and are being marketed as "new"?)

    Anybody have any insight?

    Thanks!

    Larry
    03-17-2012 08:48 PM
  2. blacksapphire08's Avatar
    Amazon sells new and used phones but if it is a refurb phone it will be listed on the product page. I bought my HTC Amaze from Amazon and it was brand new.
    03-17-2012 09:21 PM
  3. wirefly_kim's Avatar
    So, my Verizon contract is up, so I've been researching phones. I stopped by an authorized reseller for Verizon phones the other day and checked out some of the phones. Didn't pick one up, though.

    My brother mentioned a sale price he found on Radio Shack's website, and I confirmed it. Since I didn't remember the price at the store, I decided to call over there tonight before I pulled the trigger on the on-line purchase. The salesperson who answered mentioned that they match Verizon's store prices, but they don't match on-line prices. Fair enough.

    However, when I mentioned on-line (i.e., Amazon, etc), she said, "Oh, Amazon? That's Wirefly... they're selling used phones!"

    I was confused -- sure, the on-line price at Wirefly is over $100 better than Verizon's store price, but there's no indication on the site that they're not selling new merchandise.

    So, what's the scoop? Are the on-line deals out there, really for used phones? (Maybe "used" is the wrong term. Are these phones that have been returned (let's say, within the 14 day period) and are being marketed as "new"?)

    Anybody have any insight?

    Thanks!

    Larry
    Hi Larry,
    I just wanted to let you know that we (Wirefly) do not sell used or refurbished phones. All of our phones are brand new from the carrier. The phones you order from Wirefly are the exact same devices you'd get from going to a carrier retail store. In fact, as the internet's #1 authorized dealer for Verizon Wireless, Sprint, and T-Mobile, we only activate devices from certified carrier distributors. Every device has a full U.S. warranty. You can read more about Wirefly and our satisfaction guarantee here: About Wirefly - America's trusted source for smart cell phone shoppers.

    Also, we are not affiliated with Amazon and their wireless phone store. We are 2 seperate companies. I hope that this answers your questions, but if there is anything else that I can answer for you or assist you with, please do not hesitate to let me know.
    03-22-2012 02:05 PM
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