Text message issue

**nathans77** · 05-09-2012, 01:55 PM

Example, I have a contact named "Jane Doe". When I receive a text from "Jane Doe", I see it arrive in the notification bar, but it shows up as "John and Jane Doe". Why does it do that??

**Nimocone** · 05-09-2012, 07:23 PM

My guess is that it's using the contact in your address book and you have both people listed under that name. If you create a separate contact for each person, you'll get it sent the way you originally expect it to.

**nathans77** · 05-10-2012, 01:41 PM

That's what I did, but still doing it. Hmmm lol

**Nimocone** · 05-10-2012, 03:08 PM

If you haven't already done it, perhaps deleting both contacts outright and then re-adding them separately. If that doesn't work, I'm out of suggestions...

**PvilleComp** · 05-10-2012, 09:29 PM

I agree - delete both contacts and re-add them. If they have a common number, like a home phone, then the one you put in first will be the one that displays even if you hit "Home" on the other contact.

Hope this helps.

**nathans77** · 05-23-2012, 09:02 AM

Here's what I have. I have two google accounts, one for family and the other for business, to check both gmail accounts, calendars, etc.

In the family account, we have one contact for my wife and I, and it includes both our names and phone numbers. We use this primarily for emails, and not for phone contacts management.

In the business account, I have one contact for me with my phone and one for my wife with her phone. I use this account for business emails and to manage my phone's contacts.

There are no contacts that are joined.

**nathans77** · 05-29-2012, 09:58 AM

So example, I would get a text message from my mother, and instead of it displaying Mom from my synced contacts, it displays Nate's Mom from the unsynced account.

**nathans77** · 05-30-2012, 08:24 AM

Ok, I think (and reeeeealy hope) this did the trick.

I went in to the app menu > Settings > Accounts, and removed the family gmail account.
In Accounts, I added the family gmail account back by adding a Google Account, but on one the the setup screens it asked me what I was wanting to sync. So I marked what I did want, gmail, Calendar, Drive, etc, and left Contacts unchecked.
I have received a text message and the correct contact displayed! Hallelujah! lol

I hope this helps anyone with those duplicate issues.