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- 07-05-2012, 07:35 AM
Thread Author #1
Exchange 2007 / activesync / disappearing emails
Interesting problem that I seem to have had out of the box (and which has started when I traded my old treo in for this android device): emails regularly disappear both from my Note, the exchange server and thus everywhere else as well, without any intervention on my part. My Note notifies me of new email, I glance at the overview, and sometimes no more than a few minutes later, that new email is completely gone.
Another interesting feature that popped up during testing is that emails sent from the device to this very account do appear in the sent items list both on the device and on the exchange server, but *only* at the inbox on the android device. And as with some of the regular incoming emails, these too disappear. As external emails (i.e. sent from for example gmail) thus far seem to stick, I am suspecting an issue with either activesync itself or exchange and activesync, but I can't be sure.
Noticed a few other threads both here and elsewhere about disappearing emails, but most (if not all) of these seem to be about POP3 where part of the default routine is of course deleting from the server.
apps at issue:
- Android 2.3.6 and 4.0 (problem stayed after the upgrade)
- Default mail client on both versions (this particular exchange account has thus far proven a bit troublesome to configure with for example k-9 and touchdown)
- Exchange Server 2007 server / activesync
So I'm wondering if anyone else had this particular problem, and, if at all, how you managed to solve it? - 07-05-2012, 08:51 PM #2
Re: Exchange 2007 / activesync / disappearing emails
I have a dozen or so devices using android on Exchange 07 and have not had the problem. Are they disappearing right away or after a day or so?
Some say that his dormant chips were left that way for YOUR SAFETY... Others say that once "turned on," he can not be turned off... All we know is... He's called The Stig. - 07-06-2012, 12:28 AM
Thread Author #3
Re: Exchange 2007 / activesync / disappearing emails
Within minutes I reckon. Email sync is set to 'push', although judging from the sometimes minutes of difference in time between an email appearing at my desktop exchange client and the android one, I'd say it's not actually doing push email.


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