1. Entouchman's Avatar
    A question for any pros out there, I have a Google galaxy nexus ( from Google). The Google now works as far as voice recognition and asking questions, however cards are not displayed and at the bottom of the Google now screen I do not have a area that is supposed to have "more Google cards" button. I have activated everything I can think of and cards still do not display. I even allowed google to save web searches on my account ( its active). It also said to tap in the Google now window go to settings and then "Google now" to turn on or off....well I do not have a "Google now" option....strange! Can anyone tell me what it might be? I would love to have the rest of the feature.
    thanks in advance if anyone can figure this out.
    I am on 4.1 Jelly Bean ( did not root ) its standard upgrade.
    08-13-2012 09:44 PM
  2. still1's Avatar
    that is really weird... can you try to clear data and cache for google now and try to set the app again. it might fix itself.
    08-13-2012 10:53 PM
  3. Entouchman's Avatar
    I will give that a shot. Thanks I was not sure if the app was integrated into the device.
    08-14-2012 08:30 AM
  4. still1's Avatar
    The App is "Google Search" Try clearing "Voice search" cache/Data as well.

    its an app integrated to the OS.
    08-14-2012 09:25 AM
  5. Entouchman's Avatar
    The app associated with Google now says "Google Search" in the All apps info, however after I deleted the icon the google now window stayed there. It does not act like seperate app.
    08-14-2012 09:27 AM
  6. still1's Avatar
    The app associated with Google now says "Google Search" in the All apps info, however after I deleted the icon the google now window stayed there. It does not act like seperate app.

    deleted the icon?? I am confused. Can you explain the second part? if you are deleting the data/Cache how do you see google now window?
    08-14-2012 09:31 AM
  7. Entouchman's Avatar
    I moved the "google search" app to trash and cleared cache from apps>all>google search, cleared data and cache. thats what I was saying sorry.
    08-14-2012 10:11 AM
  8. still1's Avatar
    I moved the "google search" app to trash and cleared cache from apps>all>google search, cleared data and cache. thats what I was saying sorry.
    try clearing data for "Voice search" as well. Then try setting google now again.
    08-14-2012 10:22 AM
  9. Entouchman's Avatar
    I cannot find voice search as an app in the Settings>Apps however I do have an icon on my phone screen, where do you delete cache for this?
    08-14-2012 10:31 AM
  10. still1's Avatar
    I would be "com.Google.Android.Voice"

    I thought it would be voice search but apparently not
    08-14-2012 10:46 AM
  11. Entouchman's Avatar
    it says it will be deleted permanently, If I do this how do I recover it
    08-14-2012 10:57 AM
  12. Entouchman's Avatar
    Wait I am sorry it said the settings etc. sorry fingers too fast for brains
    08-14-2012 10:58 AM
  13. still1's Avatar
    do not delete anything... just clear data...thats it.
    08-14-2012 11:39 AM
  14. Entouchman's Avatar
    I did just clear data and cache, now what I search for is below the google search bar, however it is not in the form of cards and there is not the option of More cards in the bottom of that page. Also in the settings of that page the 3 dots there is no reference to Google now like the videos show, so it seems google now is not set up 100%. Again the search engine and voice search work ok it talks back when you ask a question is just does not give me cards.
    08-14-2012 01:18 PM
  15. still1's Avatar
    you dont see a google now setting at all?

    do you see this app in app drawer "Google" with G symbol?
    08-14-2012 03:48 PM
  16. Entouchman's Avatar
    Nope no google now setting, in app drawer the G symbol is there and it says google search
    08-14-2012 04:21 PM
  17. still1's Avatar
    It should say "Google" at least thats what it says for me on my Nexus S.

    Not sure about galaxy nexus.

    Maybe it didn't update properly.

    I know its not rooted but do you know how to factor restore?

    It will wipe all data though.. without root you can update it manually too..
    08-14-2012 04:37 PM
  18. Entouchman's Avatar
    Does not say "Google" only google search ad its the only g icon in the app drawer under all.
    I have opened a ticket with tech support to see what they recommend, first level was stumped and are escalating it further to engineer. I am with you on a factor restore, my settings are backing up all my data so it should be pretty easy. I appreciate all your help I will keep you informed on what does the trick, its probably something really stupid...I have been in technology for 31 years and this kind of stuff is out of the ordinary..a check box or something stupid.
    08-14-2012 04:56 PM
  19. Entouchman's Avatar
    OK reset the phone reloaded and still no go same thing no Google cards

    Sent from my Galaxy Nexus using Android Central Forums
    08-14-2012 07:56 PM
  20. nicksmith0102's Avatar
    I'm having exactly the same problem on my nexus 7 tablet running 4.1.1. I have wiped it twice now and tested everything. Still no option for Google now in the menu. Account restore or not, still no option! Would love to hear what they come back with...
    08-16-2012 04:02 AM
  21. Todd Blumer's Avatar
    I had this same problem until I enabled my personal GMail account on my device. E.g. My Now is associated with my personal GMail account on my Nexus 7 instead of my business GMail account. With the Galaxy Nexus, I had only my business GMail account configured at first, and Now didn't work at all. When I added my personal GMail account and cleared the data on Search, then the Now cards started to appear. It is as though my association of Now on my Nexus 7 with my personal account disabled Now for my business account (and hence not working on the Galaxy Nexus). Weird, but that's what seemed to be the case.
    12-05-2012 12:31 PM
  22. Dame Malov's Avatar
    Hi,
    I have the exact same problem. I just updated my HTC One X to Jelly Bean and Google Now only shows my latest searches, no cards whatsoever. When i use voice search and ask for the weather I get a card but if I turn of and start Google Now the card is gone. I enabled everything and I cleared the cache in Google search and voice but no cards.
    I have a regular gmail account.
    Help
    12-06-2012 01:06 AM
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