Your device isn't compatible with this version

**RobinCris** · 10-24-2012, 09:07 AM

Hello everyone.
Sorry if my question sound stupid but I am really a newbie to Android.
most of the things I try to download from play store (like: Waze, whatsapp, Fruit Ninja Free, Bad Piggies, Jetpack Joyride, flirt maps etc) say "Your device isn't compatible with this version" why is that?
I got a Chinese phone "Hero H5500" with android version 4.0.3 so what can the problem be?
I really wanted Waze and whatsapp so I looked very hard and found APK files for them and the apps running great. so what is the problem.
The phone is 3 days out of the box. (no rooted)
Is it safe to download apk files?

Thanks

**still1** · 10-24-2012, 11:01 AM

most propably it thinks you are in china and is region locked?? thats a huge possibility.

**RobinCris** · 10-24-2012, 03:27 PM

TY Still1, But what does it means? What do I do?

**still1** · 10-24-2012, 03:47 PM

Mostly when you insert US sim it will automatically identify as US region and will enable the app.

lets just verify if it is country restricted go to waze here

click install and in the dropdown your device will be listed with a question mark. hoover over and what does it says

**RobinCris** · 10-24-2012, 04:11 PM

Its read "This Item is not compatible with your device"

BTW
Its call my device "Pelephone Alps H5500" not Hero H5500

**still1** · 10-24-2012, 04:16 PM

if you have root you can install market enabler to enable the US region.

**RobinCris** · 10-24-2012, 04:20 PM

Can't be my only option, is it?

**still1** · 10-24-2012, 04:40 PM

Originally Posted by RobinCris

Can't be my only option, is it?

not sure if other method exist. i will let others answer that.

**JeffInMonterey** · 10-25-2012, 01:57 PM

Well, my situation is a little different, I think. I have updated Android on my Skyrocket a few times and it has always been ok. Kies syncs with the phone when I plug it in, but not since the last patch ( a couple of days ago). I believe that is 4.0.1. Now the phone won't sync and I get a message that the 'device is not compatible with Kies 2.0". The driver says it is installed and the device is ready to use, however, the Kies software cannot sync with the phone. A window displays and says that the driver did not install correctly (even though another window says that the device, memory, sim card, etc, are all ready to use). Do I have to remove Kies, and the and then re-install everything? I have a US phone, in the US, with a US driver's license, if that helps.

**ThePurpleAndroid** · 10-28-2012, 11:40 PM

Most the time if it's not compatible its because the processor in your phone isn't strong enough to handle the functions of the app, especially if it requires a lot of animation and motion, other times it's because service providers block certain apps.

~°~HTC Evo Design~°~

**Rukbat** · 10-29-2012, 07:52 PM

It can also be due to your hardware not being compatible with the app. For instance, most barcode readers require an autofocus camera. It can also be just the way the developer listed the app, so for some reason your phone won't be listed as compatible.

I've never found an apk that would cause a permanent problem with the phone - the worst I've seen with an apk for a "non-compatible" app is that the app won't work, or works poorly.

**amara kongjareantin** · 11-18-2012, 12:08 PM

Acer betouth e140

**Cherishhanz** · 11-29-2012, 08:53 PM

what mean Your device isn't compatible with this version...this word is come out of line pop...please let me know what problem

**LorriLoves** · 01-22-2013, 10:46 AM

I got my android tablet shipped from China, when I try to download Pinger text free app, it says "This app is incompatible with your Unkown Q88, Unknown Q88, this item is not compatible with your device."

**Shadowriver** · 01-22-2013, 11:57 AM

Originally Posted by LorriLoves

I got my android tablet shipped from China, when I try to download Pinger text free app, it says "This app is incompatible with your Unkown Q88, Unknown Q88, this item is not compatible with your device."

Unknown Q88 is name of your phone registered in your system and your device missing something or system is too old

**LorriLoves** · 01-24-2013, 10:35 AM

I just got it, it can't be too old. What am I missing in my device, how do I check?

**gone down south** · 01-24-2013, 11:08 AM

Ask the developer.

Sent from my Nexus 4 using Android Central Forums

**Sherryji** · 02-08-2013, 02:17 PM

i am facing compatible issue what should i do ????????????

**Rukbat** · 02-09-2013, 04:11 AM

Most Chinese phones aren't really Android-compatible, so most Android apps won't work on them. The solution is to not buy Chinese phones until the Chinese learn to make compatible phones (which will cost them more, so they won't be able to sell the phones cheaper than the name-brand phones, so it won't ever happen - so just don't buy Chinese phones).