Nexus 7 Phone, WiFi "AddNetwork" Button Crashes to Settings Menu

[ceafin]

My work has hidden their SSID, thus the need for me to use the "Add Network" button at the bottom of the WiFi Settings menu; however, upon click the "Add Network" button, it just crashes and takes me back to the Settings screen. I click back on WiFi, it scans for the broadcasting SSIDs, and I click the "Add Network" button at the bottom again, and crash back to Settings Menu.

I just got this phone from my work for my work. They don't know anything about Android products, and my Google-Fu hasn't been strong enough to figure out anyone else that has had this issue and how to fix it. Any clues?

Thanks everyone!

 

[Cellmeister]

My work has hidden their SSID, thus the need for me to use the "Add Network" button at the bottom of the WiFi Settings menu; however, upon click the "Add Network" button, it just crashes and takes me back to the Settings screen. I click back on WiFi, it scans for the broadcasting SSIDs, and I click the "Add Network" button at the bottom again, and crash back to Settings Menu.

I just got this phone from my work for my work. They don't know anything about Android products, and my Google-Fu hasn't been strong enough to figure out anyone else that has had this issue and how to fix it. Any clues?

Thanks everyone!

FYI: I do know that many devices do not work with hidden SSID's

Simple test it: by connecting to a non-hidden SSID, if it connects thats why, if it does not it's a device or user issue with settings.

You should also if you haven't take a look at your N7 manual and N7 Forum in case there is something specific

I also assumed you have done a battery pull and/or shutdown between attempts to clear any corrupt data

Hope that may help

 

[ceafin]

FYI: I do know that many devices do not work with hidden SSID's

So I have been reading But my previous Droid X hadn't any problems, so I am still in hopeful mode.

Simple test it: by connecting to a non-hidden SSID, if it connects thats why, if it does not it's a device or user issue with settings.

I was able to connect it to my home wireless, so that's a little discouraging.

You should also if you haven't take a look at your N7 manual and N7 Forum in case there is something specific

The manual that came with it was pretty lacking in most every aspect of the phone. I am still lurking for better corners to search for clues. I just figured throwing it up in the general area might catch some people that experienced similar operating behaviors.

I also assumed you have done a battery pull and/or shutdown between attempts to clear any corrupt data

Yes sir! I'll always do some reboots, resets, clears, battery pulls, etc in between any oddity troubleshooting I am up against with my phone.