[jenny milton]

Hi, I got my nexus 7 a couple of days ago.... it was working fine... but then 'Google play store' app stopped working.... it says 'unfortunately Google play store app has stopped working'. I don't know what to do.... some one please help!! All other apps are working...but now I can't download anything from the net.... not even from chrome... I'm scared...plz help!!!

[Mooncatt]

So when you click on the Play app, does it crash instantly and won't let you reinitialize it? Often times that's not the case, and simply restarting the app or a phone reboot takes care if it.

[still1]

clear cache data. then try again

[jenny milton]

Thanks a lot! Yeah I tried clearing the cache and data...but it didn't work...but disabling and then enabling it did the trick! Thanks so much for your help!!!