1. jenny milton's Avatar
    Hi, I got my nexus 7 a couple of days ago.... it was working fine... but then 'Google play store' app stopped working.... it says 'unfortunately Google play store app has stopped working'. I don't know what to do.... some one please help!! All other apps are working...but now I can't download anything from the net.... not even from chrome... I'm scared...plz help!!!
    11-06-2012 02:09 AM
  2. Mooncatt's Avatar
    So when you click on the Play app, does it crash instantly and won't let you reinitialize it? Often times that's not the case, and simply restarting the app or a phone reboot takes care if it.
    jenny milton likes this.
    11-06-2012 02:46 AM
  3. still1's Avatar
    clear cache data. then try again
    jenny milton likes this.
    11-06-2012 02:54 AM
  4. jenny milton's Avatar
    Thanks a lot! Yeah I tried clearing the cache and data...but it didn't work...but disabling and then enabling it did the trick! Thanks so much for your help!!!
    11-06-2012 11:53 AM

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