1. Aaram Smith's Avatar
    Hi I had my phone for about a month and it worked fine, but recently it seems to have started rapidly losing battery. I've attached a screen shot to show what I mean. Any suggestions on why and how to stop it?
    Attached Thumbnails battery issues-screenshot_2012-11-28-16-21-33.png  
    11-28-2012 10:24 AM
  2. PvilleComp's Avatar
    At first look, it seems like your biggest drops are occurring in low/no signal areas. You didn't mention what phone/carrier you are using, so I'll make an assumption it's an LTE device and the low signal area drops are the LTE radio frantically searching for a signal.

    Also look at your app battery usage. It could also be a new app that's causing the drain.
    11-28-2012 08:39 PM
  3. B. Diddy's Avatar
    There are so many possible explanations. One recent issue is Amazon Appstore, which apparently had a bug causing significant battery drain. If you haven't updated it recently, make sure you do so. It doesn't always update correctly from the Appstore's Settings menu, so it'd probably be easiest just to go to Install Amazon Appstore on your phone's browser, download the apk, and open it to start the install.
    11-28-2012 10:49 PM

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