Okay, so I bout the Samsung Galaxy S3 on ATT yesterday. I took it home, downloaded Samsung Keis from the Samsung Website, and plugged it into the computer so I can add music. A thing on Keis told me I could update my phone to Jelly Bean 4.1.1 I was excited for Jelly Bean and clicked update.
The update process began and became frozen on 7%...
After letting it try to download overnight I gave up on it and unplugged it... bad idea I guess because now the screen reads:
After doing "recovery mode in Kies" I was told to take the batery out (and back in) and go to factory reboot... after searching around forums (such as this one) I have found that I must click HOME+VOLUME UP+POWER
I did that... nothing happened it just turned back on... to the same screen as before;
THINGS I HAVE TRIED:
HOME+VOLUME UP+ POWER ---> Result: Same as before
HOME+VOLUME DN+ PWER -----> Result: Downloading mode... restarted download.... but it never downloaded after another 4 hours.... no progress
I just want everything to be back to normal on 4.0.4...... A factory restart is an option... since I got the phone yesterday
THANK YOU FOR HELPING
The update process began and became frozen on 7%...
After letting it try to download overnight I gave up on it and unplugged it... bad idea I guess because now the screen reads:
Firmware upgrade encountered
an issue. Please select
recovery mode in Kies and try again.
an issue. Please select
recovery mode in Kies and try again.
After doing "recovery mode in Kies" I was told to take the batery out (and back in) and go to factory reboot... after searching around forums (such as this one) I have found that I must click HOME+VOLUME UP+POWER
I did that... nothing happened it just turned back on... to the same screen as before;
THINGS I HAVE TRIED:
HOME+VOLUME UP+ POWER ---> Result: Same as before
HOME+VOLUME DN+ PWER -----> Result: Downloading mode... restarted download.... but it never downloaded after another 4 hours.... no progress
I just want everything to be back to normal on 4.0.4...... A factory restart is an option... since I got the phone yesterday
THANK YOU FOR HELPING