Okay, so I bout the Samsung Galaxy S3 on ATT yesterday. I took it home, downloaded Samsung Keis from the Samsung Website, and plugged it into the computer so I can add music. A thing on Keis told me I could update my phone to Jelly Bean 4.1.1 I was excited for Jelly Bean and clicked update.
The update process began and became frozen on 7%...
After letting it try to download overnight I gave up on it and unplugged it... bad idea I guess because now the screen reads:
Firmware upgrade encountered
an issue. Please select
recovery mode in Kies and try again.
After doing "recovery mode in Kies" I was told to take the batery out (and back in) and go to factory reboot... after searching around forums (such as this one) I have found that I must click HOME+VOLUME UP+POWER
I did that... nothing happened it just turned back on... to the same screen as before;
THINGS I HAVE TRIED:
HOME+VOLUME UP+ POWER ---> Result: Same as before
HOME+VOLUME DN+ PWER -----> Result: Downloading mode... restarted download.... but it never downloaded after another 4 hours.... no progress
I just want everything to be back to normal on 4.0.4...... A factory restart is an option... since I got the phone yesterday
THANK YOU FOR HELPING