[mvasquez009]

every time i click on the play store icon it looks like it starts to open then before the page could even load it closes and if i do it enough times it says sorry play store isnt responding...anyone heard of this before? and whenever i restart my phone this message pops up, unfortunately, the processcom.google.gapps has stopped

[Golfdriver97]

Try going into Settings>Application Manager>tap on Google Play, and clear out the cache. Wait several seconds, and try to reopen the app.

[Golfdriver97]

every time i click on the play store icon it looks like it starts to open then before the page could even load it closes and if i do it enough times it says sorry play store isnt responding...anyone heard of this before? and whenever i restart my phone this message pops up, unfortunately, the processcom.google.gapps has stopped

Sorry, thought of a detail after posting; You may have to swipe to the side to All Applications in order to see Google Play, but it will be there.

[srkmagnus]

If the above doesn't work then you may have to factory reset. Be sure to backup anything important before doing so.

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