Help Android Newbee!

iantevans

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Mar 21, 2013
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Hi everyone

I have recently been handed a Samsung Galaxy Ace Plus as a work phone. This is my first ever Android device and I absolutely love all the Apps and things that you can get on it after years of putting up with a Blackberry!

I just have one gripe with the phone a the moment and that is everytime I power down or the battery drains all the Apps move around into random positions on new pages. It is really annoying and I am getting really fed up of moving everything around to how I want it again and again and the resaving it only for everything to be moved again a couple of days later!

I have contacted Samsung and they said that it was a minor sofware issue and if I completed a Factory Reset this should solve it. Safe to say it didn't and thats why I find myself here!!! :'(

Please help!!!!!

1.) Model Number ? GT-S7500
2.) Firmware Version ?
3.) Baseband Version ? S7500Bulk1
4.) Kernel Version ? 2.6.38.6-1212500 dpi@dell203#1 Tue Nov 20 00:04:25 KST 2012
5.) Build Number ? Gingerbread.Bulk1
Carrier ? Vodafone
Country you are using your phone in ? England
 

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