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  1. Thread Author  Thread Author    #1  

    Default Unfortunately Contacts has Stopped !!

    when I try to access some of my contacts, through the contacts app. A message appears saying 'Unfortunately Contacts has stopped' ??
    Yet I am still able to make calls, send texts and emails to that contact, just can't access the information.

    Does anyone know why ? Or if theres a way to sort it ?

    I have a Sony Xperia T running Android ver 4.1.2

    Cheers

    Trevor
  2. #2  

    Default Re: Unfortunately Contacts has Stopped !!

    Trevor,

    I was having the same problem on a Moto Atrix 4G/MB860. I uninstalled the Hotmail app and installed Outlook from Google Play! and all is now well.

    Solution was found on Motorola's board:
  3. #3  

    Default Re: Unfortunately Contacts has Stopped !!

    None of these recommendations I found out here are totally right. Just go to the place where you view ALL apps in your phone...and you will need to look near the bottom of the list despite the alphabetical order for disabled apps to find the app called Contacts Storage. You will see that it is disabled. So ENABLE it. And go on with your life.

    Of course, a hard reset will fix it temporarily but what a pain in the **** that is, and you lose a lot of things when you do that. It is the lazy support suggestion for a fix...my fix is not going to be permanent, I suspect. However it takes a few seconds to do and it brings it back into operation immediately with no data loss what-so-ever. Now the bug that causes this must be defined and fix for a permanent solution but meanwhile this works very well.
  4. #4  
    cobra977's Avatar

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    Default Re: Unfortunately Contacts has Stopped !!

    Quote Originally Posted by Joanna Hargis View Post
    None of these recommendations I found out here are totally right. Just go to the place where you view ALL apps in your phone...and you will need to look near the bottom of the list despite the alphabetical order for disabled apps to find the app called Contacts Storage. You will see that it is disabled. So ENABLE it. And go on with your life.

    Of course, a hard reset will fix it temporarily but what a pain in the **** that is, and you lose a lot of things when you do that. It is the lazy support suggestion for a fix...my fix is not going to be permanent, I suspect. However it takes a few seconds to do and it brings it back into operation immediately with no data loss what-so-ever. Now the bug that causes this must be defined and fix for a permanent solution but meanwhile this works very well.
    I've read your solution on half a dozen threads. Does not work.
  5. #5  

    Default Re: Unfortunately Contacts has Stopped !!

    Quote Originally Posted by Trevor Suckling View Post
    when I try to access some of my contacts, through the contacts app. A message appears saying 'Unfortunately Contacts has stopped' ??
    Yet I am still able to make calls, send texts and emails to that contact, just can't access the information.

    Does anyone know why ? Or if theres a way to sort it ?

    I have a Sony Xperia T running Android ver 4.1.2

    Cheers

    Trevor
    Welcome to Android Central! Are you rooted or unrooted (rooting is the process of gaining superuser access, usually not recommended for novices)? Sometimes, when people root their phones, they modify some system setting or delete some system component that ends up being very important.

    Is your system completely up to date? Go to Settings>About Phone>System Updates, and see if any are available.

    What happens if you reboot your phone (not a hard reset)? This can sometimes help solve the issue, but it can also just be a temporary fix.

    Do you have any 3rd party apps that may access the Contacts/People app, like a 3rd party contacts app?
  6. #6  

    Default Re: Unfortunately Contacts has Stopped !!

    Quote Originally Posted by B. Diddy View Post
    Welcome to Android Central! Are you rooted or unrooted (rooting is the process of gaining superuser access, usually not recommended for novices)? Sometimes, when people root their phones, they modify some system setting or delete some system component that ends up being very important.

    Is your system completely up to date? Go to Settings>About Phone>System Updates, and see if any are available.

    What happens if you reboot your phone (not a hard reset)? This can sometimes help solve the issue, but it can also just be a temporary fix.

    Do you have any 3rd party apps that may access the Contacts/People app, like a 3rd party contacts app?
    Im having same issue, just got phone yesterday, not rooted, no 3rd party aps yet, android version 4.2.2. No change with reboot... or any other fix above for that matter

    This is exactly what is happening: Press contacts>select ANY contact>press back button to go back into contacts>SORRY! Unfortunately, contacts has stopped.
  7. #7  
    srkmagnus's Avatar

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    Default Re: Unfortunately Contacts has Stopped !!

    Quote Originally Posted by Nathaniel Barnes View Post
    Im having same issue, just got phone yesterday, not rooted, no 3rd party aps yet, android version 4.2.2. No change with reboot... or any other fix above for that matter

    This is exactly what is happening: Press contacts>select ANY contact>press back button to go back into contacts>SORRY! Unfortunately, contacts has stopped.
    Have you gone into settings > applications > contacts and cleared the cache? That should fix your problem.

    Sent from my Nexus 5 using AC Forums mobile app

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