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  1. Thread Author  Thread Author    #1  

    Default Not getting new email notifications

    I am not receiving any sort of notifications when I receive new e-mails. I am not using google mail, but my e-mail addresses are linked with the Samsung e-mail app. In order to see my new e-mails I must open to app and click on the refresh button. Does anybody know what I need to do in order to receive e-mail notifications automatically, even when my phone is locked?

    Thanks in Advance

    I AM A SAMSUNG GALAXY S4 USER
  2. #2  

    Default Re: Not getting new email notifications

    Have you checked the settings in the email app for each account? You can set notifications individually for each email account, so make sure they're turned on in the app.
    PLEASE, when asking for help provide as much information as possible. We can't help unless we know what the symptoms are and what you did before they began.

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  3. Thread Author  Thread Author    #3  

    Default Re: Not getting new email notifications

    Quote Originally Posted by meyerweb View Post
    Have you checked the settings in the email app for each account? You can set notifications individually for each email account, so make sure they're turned on in the app.
    Yes, I have been playing around with the settings and sending myself e-mails from my PC to see if it works, but nothing seems to be working? This is my first time using an android phone so I am still a newbie! ><
  4. #4  

    Default Re: Not getting new email notifications

    I am having the same issue. Any luck?
  5. #5  

    Default Re: Not getting new email notifications

    I'm having this same issue as well. Don't get word of new email unless I open the app. Both addresses linked are set to search for new mail every 30 minutes.

    Nexus 5 on 4.4

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