No refund for in-app purchases?

[frankwhite8536]

A while ago I purchased the app "Drag Racing" from Creative Mobile. Well flash forward to last night and my 3 year old son is touching all the colorful buttons and purchases a $1.99 and then a $21.99 in app purchase for more coins or some bs.

Now, I usually have my PIN setup, but since I recently reflashed EOS4 on my TF101, I forgot to set the PIN again.

So I emailed Creative Mobile and and received a response that they CAN NOT refund my in-app purchase: "There is nothing we can do from our end, since the charges were confirmed through the Game Centre Server and the banking system. Moreover, the transactions are held by Google Play for quite a long period of time."

Is there anything else I can do to get a refund for my money? I do not want this purchase. I don't even play the game anymore. It has not been opened on my device since the purchase. I understand I should be more prudent and on top of things, but I also expect that I can get a refund for unwanted and unused purchases.

Any help is greatly appreciated.

 

[SpookDroid]

Unfortunately, no... the Google Play refund policy is 15 minutes after you make the purchase (yeah, I know, it's crap). After that, the developer CAN give you a refund if they deem it reasonable (I got a refund on the AWFUL SPB Shell 3D a week after purchase, but I had to go through the developer). However, as far as I understand, in-app purchases are handled solely by the devs as you don't really go through Google Play to make the purchase, but I might be wrong. In any case, after the 15-minute period, it's up to the devs to decide if they refund or not.