Htc One SV Audio not working!

[wesley white]

Ir Hey there, I have a HTC ONE SV with Beats Audio speakers. I really love to listen to music so I bought a pair of Beats By Dre tour earbuds. They worked perfectly for about 2 months and then suddenly they stopped working with my phone. I plugged them into my iPod touch and they worked perfectly. I plugged a pair of SkullCandy earbuds into my HTC ONE SV and they worked perfectly as well. I don't know what the problem is but it's not working. I tried the cotton swab cleaning method but that didn't help. I also tried the paperclip method to no avail. Please help.

 

[B. Diddy]

Do any other headphones work in the phone jack?

 

[wesley white]

Yes

 

[B. Diddy]

Oops, sorry--I missed the part where you said you tried the SkullCandy buds and they worked. Have you tried rebooting the phone?

 

[wesley white]

Oops, sorry--I missed the part where you said you tried the SkullCandy buds and they worked. Have you tried rebooting the phone?

No it didn't work. I software reset my phone but it didn't work. Any other ideas?

 

[B. Diddy]

Strange problem. I wonder if it has to do with the Beats software. I don't have a phone with that feature, so I'm afraid I'm out of ideas--sorry!