Can't get files from phone to computer no matter what i do

[Hadi Sami]

The files on my phone, such as photos and videos, don't show up in the internal storage when i plug in my phone to the computer. So i can't drag and drop anything. I installed HTC sync manager on my computer, but when i try to connect with the phone it says some bull**** on the phone like "make sure you have installed the application on the computer and that it is open" I have installed it and it is open!!! What do i do? why is this so needlessly complicated????

 

[Golfdriver97]

The files on my phone, such as photos and videos, don't show up in the internal storage when i plug in my phone to the computer. So i can't drag and drop anything. I installed HTC sync manager on my computer, but when i try to connect with the phone it says some bull**** on the phone like "make sure you have installed the application on the computer and that it is open" I have installed it and it is open!!! What do i do? why is this so needlessly complicated????

Have you updated the drivers for HTC on your PC?

 

[srkmagnus]

Is the phone being recognized by the computer? If not, it could be a driver is as Golfdriver97 said. Update drivers and reboot both the phone and computer.

Sent from my SPH-D710 using Tapatalk 2

 

[OperationA7X]

OperationA7X, out of nowhere!

HTC Drivers: http://db.tt/Pi0WLxUf

Sent from my HTC Vivid BoRKed using Android Central Forums