Help! Dropped Phone, Screen Not Working

Boba7523

Well-known member
Dec 11, 2012
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Hi guys,

I dropped my Note 2 yesterday and the power button got punctured in and the screen started turning blue. This morning, the screen completely got filled with blue/white/messed up color, and then went completely black. Touchscreen still worked though because I was able to maneuver around the phone right after it was dropped. Screen was not cracked.

Besides the power button needing replaced, does anyone know if the screen has to be replaced as well? I'm not sure how a puncture into the power button would cause the screen to die out completely..
 
Hi guys,

I dropped my Note 2 yesterday and the power button got punctured in and the screen started turning blue. This morning, the screen completely got filled with blue/white/messed up color, and then went completely black. Touchscreen still worked though because I was able to maneuver around the phone right after it was dropped. Screen was not cracked.

Besides the power button needing replaced, does anyone know if the screen has to be replaced as well? I'm not sure how a puncture into the power button would cause the screen to die out completely..

It may have been the vibration from the shock of hitting the ground. A ribbon or connection may have been damaged after the fall. Some of those ribbons are very delicate.
 
If you have insurance on the device you might want to consider using it and getting it replaced. Otherwise, you can try and opening it up and a peak inside and see if anything is loose or disconnected and suggested. It sounds to me that the digitizer/screen is broken and may need to be replaced.
 
You can try unplugging the Ribbon cable for the screen and plugging it back in.

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