1. nichols94's Avatar
    Hi im new to this site and have a serious problem. I just got a new htc one and have had it for a couple months, its been running fine but the other night i was doing some major multi tasking and the phone froze up and became wont work so i held the power button down to reset the phone, it rebooted and came up with a report error to htc message. i hit dont send and then the phone turned off again and wouldnt turn back on. And now it wont even charge like if i plug in the usb it doesnt even show the led light come on. I tried to hard reset the phone with the volume key and power button but it wont work. The only thing it will do is when i hold the power button down the back and home soft keys just blink but nothing else happens. Can anyone help me? any help is appreciated.
    07-05-2013 04:13 AM
  2. ne0ne's Avatar
    Do this. Hold down the volume up and down buttons until the home and back buttons blink a few times and then let go.

    Sent from my HTC One using Tapatalk 2
    07-05-2013 04:41 AM
  3. nichols94's Avatar
    thanks for the reply. i held down both the up and down volume buttons and nothing happend
    07-05-2013 04:49 AM
  4. ne0ne's Avatar
    Woops. Try holding both volume up and down as well as power until they blink several times then let go. I had the same thing happen to me and that fixed it.

    Sent from my HTC One
    07-05-2013 05:32 AM
  5. nichols94's Avatar
    Thanks i tried that and that didnt work either so im taking it to sprint today
    07-05-2013 12:28 PM
  6. ne0ne's Avatar
    Did they get it fixed?

    HTC One - Unlocked, ARHD 12, Bulletproof Kernel, Several mods.
    Nexus 7 - Cyanogenmod
    Tab 2 7 - Cyanogenmod
    07-06-2013 02:09 AM
  7. Mafiad Buzdugan's Avatar
    Hi. guys who can help me i tring to holding both volume up and down as well as power and my phone dosn't turn on...(
    no flash LED, absolutely nothing....
    03-15-2014 06:35 AM
  8. Shawn Willis1's Avatar
    mines doing the same thing please help someone!!!!!!!
    03-05-2015 11:56 PM

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