1. 1Ando's Avatar
    This is weird. When I use the Play Store app on my tablet, it says "no connection". I am connected to the Internet. When I use the browser to go to the Play Store, "There are problems with the security certificate for this site" and I can't get past this no matter what I do. Any else getting this?
    Ansherina Andres likes this.
    07-26-2013 12:12 PM
  2. LavallavaL's Avatar
    Clear your browser and Playstore app cache. It should clear this up for your. Happens on all platforms, browsers and websites. Nothing to fret about.
    07-26-2013 12:31 PM
  3. 1Ando's Avatar
    Thanks. Did that, but same thing.

    Clear your browser and Playstore app cache. It should clear this up for your. Happens on all platforms, browsers and websites. Nothing to fret about.
    07-26-2013 02:31 PM
  4. LavallavaL's Avatar
    Hmm.. On my old handset, I remember toggling a switch along the lines of "minimize mobile data use" caused me woes with my browser and the Playstore. I was not using the stock browser, and their was a setting about preventing updates on mobile airwaves that caused the whole PlayStore to tell me to take a hike even when I connected to a Wi-Fi network... Perhaps you activated something of the sort ?
    07-26-2013 04:25 PM
  5. dipodale's Avatar
    I am having the exact same problem on one of my two Note tablets - both run same 4.1.2 OS. On one, i can connect directly to Google Play without problem. On the other, every time i try to connect, I get a message saying
    "this site's security certificate is not trusted!
    You attempted to reach play.google.com but the server presented a certificate issued by an entity that is not trusted by your computer's operating system. This may mean that the server has generated its own security credentials, which Google Chrome cannot rely on for identity information, or an attacker may be trying to intercept your communications.
    You cannot proceed because the website operator has requested heightened security for this domain."

    When I connect via another web browser, I similarly get a message saying there is a problem with the Google Play site's security certificate - while I get no such message on the other tablet.

    Anyone have any idea why would I have this error/security issue on one Android tablet but not on the other?
    08-15-2013 12:03 PM
  6. jeffberk's Avatar
    Make sure your date and time are correct. There is a box to check off to have date and time automatically updated. Not sure what the connection is between date/time and SSL, but correcting this fixed my problem.
    08-25-2013 01:07 PM
  7. Shawn Tilton's Avatar
    Boom!! that solved mine. Thanks jeffberk
    12-28-2013 02:09 AM
  8. Marleyne Mauri's Avatar
    Yes, my tablet's date was showing 2011! Once I put the right date in, the problem was solved.
    02-09-2014 01:31 PM
  9. Carlo Borreo's Avatar
    The problem is that with the date long in the past, the security certificate of Google seems far in the future and is not accepted.
    The problem also prevents access to YouTube and other Google features.
    04-17-2014 07:11 AM
  10. Shawna Page's Avatar
    You were right, I fixed the time and date and then everything starting working correctly no more problems with no peer certificates on anything. Thanks
    09-22-2014 11:00 PM
  11. DavidHzNY's Avatar
    Correcting my date/time solved my problems too - I turned on Automatic Date/Time setting to correct my date/time.
    09-24-2014 12:16 PM
  12. Alex5786897's Avatar
    thank you so much, that worked perfectly!
    02-15-2015 06:53 PM
  13. elect1tech's Avatar
    I set the time and date and everthing is back to normal on my ZTE Z730 Metro phone, thanks for the advice!!
    02-21-2015 07:40 AM
  14. usernamesathish's Avatar
    Yes ,after change data and time google play working fine Thanks jeffberk.
    03-27-2015 02:00 AM
  15. Ansherina Andres's Avatar
    This is weird. When I use the Play Store app on my tablet, it says "no connection". I am connected to the Internet. When I use the browser to go to the Play Store, "There are problems with the security certificate for this site" and I can't get past this no matter what I do. Any else getting this?
    04-17-2015 09:46 PM
  16. glenn pinguit's Avatar
    This is weird. When I use the Play Store app on my tablet, it says "no connection". I am connected to the Internet. When I use the browser to go to the Play Store, "There are problems with the security certificate for this site" and I can't get past this no matter what I do. Any else getting this?
    06-16-2015 09:43 PM
  17. Analyn Capao-Querubin's Avatar
    jeffberk your advice works. I just changed the date and time ... You're Genius men!
    06-28-2015 08:40 AM
  18. Joshua Peer's Avatar
    Oh my GOODness this worked! I was so worried, I cannot believe something so small just FLIPPED the switch to "working" THANK YOU
    07-08-2015 10:19 PM
  19. naresh dalvi's Avatar
    This is weird. When I use the Play Store app on my phone , it says "no connection". I am connected to the Internet. When I use the browser to go to the Play Store, "There are problems with the security certificate for this site" and I can't get past this no matter what I do. Any else getting this?
    11-10-2015 09:12 AM
  20. sujiththankappan's Avatar
    My samsung tab 2 not opening play store and network warning theydont have certificate informing while
    04-26-2016 12:49 AM
  21. Norquisha Guiling's Avatar
    This is weird. When I use the Play Store app on my tablet, it says "no connection". I am connected to the Internet. When I use the browser to go to the Play Store, "There are problems with the security certificate for this site" and I can't get past this no matter what I do. Any else getting this?
    06-25-2016 04:03 PM
  22. kashif kashi1's Avatar
    Clear your browser and Playstore app cache. It should clear this up for your. Happens on all platforms, browsers and websites. Nothing to fret about.
    07-06-2016 05:32 AM
  23. kashif kashi1's Avatar
    This is weird. When I use the Play Store app on my tablet, it says "no connection". I am connected to the Internet. When I use the browser to go to the Play Store, "There are problems with the security certificate for this site" and I can't get past this no matter what I do. Any else getting this?
    07-06-2016 05:13 PM
  24. celso aniceto's Avatar
    thanks jeffberk! it worked for me too!
    07-31-2016 10:42 PM

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