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  1. Thread Author  Thread Author    #1  

    Unhappy USB problem

    Hello!
    I plugged my phone (Alcatel OT-991) into my computer via USB. The phone is charging, but when I mount the SD card, it doesn't show up in My Computer.. I was looking for the solution at many forums, but I didn't find it... So, any ideas? Please, help!
    P.S.: Sorry for my bad English...
  2. #2  

    Default Re: USB problem

    Check Device Manager on PC, see how your phone is visible there
  3. Thread Author  Thread Author    #3  

    Default Re: USB problem

    http://i.imgur.com/RCG4BD9.png This is how Device Manager is looking.
    BTW I tried connecting my phone with another computer, and there is worked without problems..
  4. #4  

    Default Re: USB problem

    Then its your pc problem thru your system see USB mass storage, you could try connecting to diffrent usb, if this does not work you could try to check system logs (right click My Computer and click manage, logs will be there) it might tell younsomething more
  5. #5  

    Default Re: USB problem

    When you plug the phone into your computer, swipe down the notification shade and select the USB notification. Make sure it's connected as USB Mass Storage, Disk Drive, or MTP.

    Posted via Android Central App
  6. #6  
    Rukbat's Avatar

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    Default Re: USB problem

    Have you ever had the phone plugged into that computer and working before? If not, have you installed the driver for your phone into the computer? (Some computers don't ask if you want to install a driver for some phones, you have to get the driver and install it yourself.)
  7. Thread Author  Thread Author    #7  

    Default Re: USB problem

    Quote Originally Posted by Rukbat View Post
    Have you ever had the phone plugged into that computer and working before? If not, have you installed the driver for your phone into the computer? (Some computers don't ask if you want to install a driver for some phones, you have to get the driver and install it yourself.)
    Yes, it's worked and now, when I plugged it into my laptop there's worked too. Drivers are installed.
  8. #8  
    Golfdriver97's Avatar

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    Default Re: USB problem

    Have the drivers been updated? Sometimes that can make the difference.

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