Cannot receive text message on Android

**c3PreO** · 09-03-2010, 01:17 AM

Ok, I need a little help here.....

I'm on Sprint.
I can't receive text messages from my bank on my Sprint HTC Hero and Epic 4G
I CAN receive text messages from my bank just fine on my Blackberry Tour 9630

I CAN send/receive text messages to/from/between any of my 3 phones.

Text messages from my bank just plainly disappear/not received on either of my Android devices but are received ok on my Blackberry just fine.

What do you think the problem is?
Is there a MMS setting that is not set somewhere???
Do you think it'd the bank?? or
Do you think its in Android???

Any help is appreciated.

Thanks!!

**ardoreal** · 09-03-2010, 09:26 AM

There's something up with your carrier. On CDMA phones you don't define any of the mms/sms settings like you do on gsm phones.

Sent from my DROIDX using Tapatalk

**c3PreO** · 09-03-2010, 10:14 PM

Originally Posted by ardoreal

There's something up with your carrier. On CDMA phones you don't define any of the mms/sms settings like you do on gsm phones.

Sent from my DROIDX using Tapatalk

Thanks for your input.

I called Sprint Tech Support today. Low and behold, both my Android devices were not configured (at Sprint) to receive Short Message Service (SMS). They made a change to the options and viola!! I can now receive text messages from my bank.

I logged on to my bank using Wifi on my Epic 4G. I requested my activation code be re-sent to my Android devices. The bank's text messages were received OK.

I entered my activation code on the webpage. The activation code was verified. I now have mobile banking on my Android devices.

I'm a happy camper