1. Siouxiebloo's Avatar
    Play Store (white bag) repeatedly crashes-Please Help
    This is my first "smart phone." I haven't got a clue, lol. Can someone assist me to fix this problem, with a step by step guide that a 2 year old could follow. Where to find the icons (I think thats the term) etc.
    11-23-2013 05:44 AM
  2. srkmagnus's Avatar
    Play Store (white bag) repeatedly crashes-Please Help
    This is my first "smart phone." I haven't got a clue, lol. Can someone assist me to fix this problem, with a step by step guide that a 2 year old could follow. Where to find the icons (I think thats the term) etc.
    Press Menu, select system settings, scroll down to Applications then find the Play Store App. Select it and clear cache. That should stop the force closes.


    Sent from my Nexus 5 using AC Forums mobile app
    Siouxiebloo likes this.
    11-23-2013 01:36 PM
  3. Siouxiebloo's Avatar
    Ambassador, thank you. But its not forced closes ?? I followed your instructions, Goggle store appears for a few seconds, then a message states "Unfortunately, Google Play Store has stopped"
    11-30-2013 09:17 PM

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