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  1. Thread Author  Thread Author    #1  

    Default My Son's new Kocaso 7" Android tablet HELP! ;)

    Ok, so grandma got him a tablet.. lol but only a week later it froze at the start up screen with the color life kocaso logo and white background.. factory data reset maybe?? But its just not doing anything but make the screen go dark, sometimes, and sometimes it will show the battery charged if the tablet is plugged in. But even just leaving it for an hr don't change anything. Still stuck on this screen. HELP PLEASE!

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  2. Thread Author  Thread Author    #2  

    Default Re: My Son's new Kocaso 7" Android tablet HELP! ;)

    Model M736

    Posted via Android Central App
  3. #3  

    Default Re: My Son's new Kocaso 7" Android tablet HELP! ;)

    Welcome to Android Central! I found this on a Q&A site--not sure how legitimate it is, but worth a try:

    1. Make sure power is turn off.
    2. Press and hold power button and volume up button till the display screen shown.
    3. When the display screen appear release the button.
    4. Select all data given on the display and delete all.
    5. Restart your tablet.
  4. #4  
    Rukbat's Avatar

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    Default Re: My Son's new Kocaso 7" Android tablet HELP! ;)

    Charging a dead Lithium Ion battery for an hour just about gives it enough power to turn on and drain the battery to the point where it shuts off - and probably faster than it took you to read that.

    Plug it in. Leave it plugged in for 24 hours.

    In the future - the thing you plug in is a battery charger, not an external power supply for the phone, as it is with laptops. If you leave the tablet running, plugged in, it will eventually drain the battery. The charger can't supply as much current as the tablet is using. When it tells you to plug in the charger it should also say "with the power turned off until the battery is at least 75% charged".
  5. #5  
    LT13's Avatar

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    1 Posts

    Default Re: My Son's new Kocaso 7" Android tablet HELP! ;)

    I need help also.....! We just got a Kocaso M736 2+ weeks ago. It has been working fine, then Sunday I turned it off. When I tried to turn it back on a few hours later - NOTHING HAPPENED!
    What do you think the issue is & is there anything I can do to get it back on..???
  6. #6  

    Default Re: My Son's new Kocaso 7" Android tablet HELP! ;)

    Welcome to Android Central! First, how long did you keep the Power button pressed down? Sometimes you have to hold it down for a good 20 seconds or so.

    If that doesn't work, please look at post #3 and see if that helps.

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