Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 10 of 10
Like Tree3Likes
  • 1 Post By B. Diddy
  • 1 Post By Golfdriver97
  • 1 Post By Golfdriver97
  1. Thread Author  Thread Author    #1  

    Default Need help resolving an annoying issue

    I have a HTC Rezound and for a few months I have been experiencing problems with my touchscreen but got worse around December.

    To explain it as best I can, the phone registers touches and I check off the option to see where it is registering a touch. When I touch the middle of the phone I should see a white circle at point A for example, but it registers point B & C right above and below point A(instead on the touch its around the touch). This happens at the middle part of the phone from left to right. At first it only happened at the times I tried to restart my phone but now it happens all the time.

    On some occasions, don't know how but it get's fixed! but it lasts from > a minute to a day or two. Unfortunately i have to rely on these chances as restarting,turning off and on,taking out the battery and even running down the battery(wasting it till 0%) have stopped working.

    Now my contract is up around the end of march but sometimes I can't even use the phone as it resisters a touch and hold preventing me from even unlocking the phone. Also due to some ****** at Verizon we have no insurance on our phones.What can I do?
  2. #2  
    Golfdriver97's Avatar

    Posts
    20,298 Posts
    Global Posts
    20,732 Global Posts
    ROM
    Liquidsmooth ROM

    Default Re: Need help resolving an annoying issue

    Quote Originally Posted by android jack View Post
    I have a HTC Rezound and for a few months I have been experiencing problems with my touchscreen but got worse around December.

    To explain it as best I can, the phone registers touches and I check off the option to see where it is registering a touch. When I touch the middle of the phone I should see a white circle at point A for example, but it registers point B & C right above and below point A(instead on the touch its around the touch). This happens at the middle part of the phone from left to right. At first it only happened at the times I tried to restart my phone but now it happens all the time.

    On some occasions, don't know how but it get's fixed! but it lasts from > a minute to a day or two. Unfortunately i have to rely on these chances as restarting,turning off and on,taking out the battery and even running down the battery(wasting it till 0%) have stopped working.

    Now my contract is up around the end of march but sometimes I can't even use the phone as it resisters a touch and hold preventing me from even unlocking the phone. Also due to some ****** at Verizon we have no insurance on our phones.What can I do?
    Have you thought of doing a prepaid phone for those couple months?

    Phone Timeline
    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
    Community Guidelines and also here
    Thanked by:
  3. Thread Author  Thread Author    #3  

    Default Re: Need help resolving an annoying issue

    Quote Originally Posted by Golfdriver97 View Post
    Have you thought of doing a prepaid phone for those couple months?
    Never thought of that
  4. #4  

    Default Re: Need help resolving an annoying issue

    Ultimately, you might want to do a full factory data reset. In the meantime, you could see if a cache partition wipe is possible, which can clear out potentially problematic leftover system data. No personal data or settings are lost. I can't guarantee this will work, because I have seen conflicting information on the web about whether the wipe cache partition function is available on the Rezound without a custom recovery installed. I got this from macpro88 on this thread over at DroidForums.net:

    "This must be done after pulling the battery! If you do not pull the battery, you will boot up normally.
    -Hold down Volume Down Button + Power Button long enough to boot to HBOOT.
    -If you booted up normally right away, you did not pull the battery or are probably connected via USB.


    Use the volume buttons to scroll and the power selects your option.


    If selected stock recovery:-Wait for stock recovery to boot (wait for red triangle with explanation point), once loaded, volume up button + power button will bring up stock recovery menu
    -Use volume buttons to scroll, power button to select option.
    -If you see an option for "wipe cache partition," select it and press Power to execute.
    -Once that is done, select "reboot system now" and press Power to execute."
    Thanked by:
    Golfdriver97 likes this.
  5. #5  
    Golfdriver97's Avatar

    Posts
    20,298 Posts
    Global Posts
    20,732 Global Posts
    ROM
    Liquidsmooth ROM

    Default Re: Need help resolving an annoying issue

    Would be worth trying B. Diddy's idea. Cheaper, and you will know in a day or so.

    Phone Timeline
    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
    Community Guidelines and also here
    B. Diddy likes this.
  6. #6  
    Golfdriver97's Avatar

    Posts
    20,298 Posts
    Global Posts
    20,732 Global Posts
    ROM
    Liquidsmooth ROM

    Default Re: Need help resolving an annoying issue

    Quote Originally Posted by android jack View Post
    Never thought of that
    Another option: T-Mobile details its plan to pay your ETF from another carrier | Android Central

    Phone Timeline
    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
    Community Guidelines and also here
    B. Diddy likes this.
  7. Thread Author  Thread Author    #7  

    Default Re: Need help resolving an annoying issue

    Quote Originally Posted by B. Diddy View Post
    Ultimately, you might want to do a full factory data reset.
    [/B]
    Did that twice. 1st one worked for a while, second one had no effect. (long period of time between the two due to its a ***** setting everything up again.)
  8. #8  

    Default Re: Need help resolving an annoying issue

    Bummer. Grasping at straws, now--make sure the screen is completely clean. On my old Droid Incredible, I seem to remember occasional weird screen hiccups that would improve if I gave the screen a really thorough wipedown with a microfiber cloth. It was probably just my imagination, but won't hurt to try.
  9. Thread Author  Thread Author    #9  

    Default Re: Need help resolving an annoying issue

    Quote Originally Posted by B. Diddy View Post
    In the meantime, you could see if a cache partition wipe is possible, which can clear out potentially problematic leftover system data. No personal data or settings are lost. I can't guarantee this will work, because I have seen conflicting information on the web about whether the wipe cache partition function is available on the Rezound without a custom recovery installed. I got this from macpro88 on this thread over at DroidForums.net:

    "This must be done after pulling the battery! If you do not pull the battery, you will boot up normally.
    -Hold down Volume Down Button + Power Button long enough to boot to HBOOT.
    -If you booted up normally right away, you did not pull the battery or are probably connected via USB.


    Use the volume buttons to scroll and the power selects your option.


    If selected stock recovery:-Wait for stock recovery to boot (wait for red triangle with explanation point), once loaded, volume up button + power button will bring up stock recovery menu
    -Use volume buttons to scroll, power button to select option.
    -If you see an option for "wipe cache partition," select it and press Power to execute.
    -Once that is done, select "reboot system now" and press Power to execute."
    Did it but either it didnt work or whatever this fixes is not the problem
  10. Thread Author  Thread Author    #10  

    Default Re: Need help resolving an annoying issue

    I noticed when conveniently its low on battery(15% and lower)all the touchscreen problem go away

    Sent from my ADR6425LVW using AC Forums mobile app

Similar Threads

  1. Galaxy Gear Offline - HELP!!!
    By Batman8888 in forum Samsung Galaxy Gear
    Replies: 3
    Last Post: 06-01-2014, 12:53 PM
  2. Droid DNA Bluetooth Problem. Help Appreciated
    By Zack Blackmon in forum Verizon Droid DNA
    Replies: 2
    Last Post: 01-18-2014, 11:53 PM
  3. Battery Issues On a Nexus S
    By Sax_Derp in forum General Help and How To
    Replies: 7
    Last Post: 01-13-2014, 10:04 PM
  4. HTC One battery issue ?
    By remos2010 in forum HTC One
    Replies: 2
    Last Post: 01-09-2014, 10:15 PM
  5. HELP JACKED UP MY PHONE BIG TIME Continuuum
    By dubled11 in forum Introductions
    Replies: 1
    Last Post: 01-09-2014, 10:05 PM

Posting Permissions