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  1. Thread Author  Thread Author    #1  

    Default HELP: Accidentally did a bad root on S4 i9500 while recovering photos

    Dear Android Experts,

    I was trying to recover lost photos on my S4 using Dr.Fone on my PC. Apparently i didn't recover the photos and my phone seems to have been rooted.

    I noticed a strange icon on reboot (only once) and checked my phone STATUS which now says "CUSTOM". Also when i tried to update the software through OTA updates it says "DEVICE MODIFIED. SOFTWARE UPDATES ARE NOT AVAILABLE".
    In ODN Mode: Current Binary Status says "OFFICIAL" & System status says "CUSTOM"

    I have checked the phone with root explorer and it confirmed that phone is not rooted. i then did a factory reset. However, the status still reads "CUSTOM"
    I don't like rooting my androids and have never done so in the past. I want the upcoming KITKAT update and want to bring my S4 back to stock.

    The phone was bought brand new from an official Samsung dealer. The model is i9500 and is not a carrier phone. This phone was not rooted when i bought it. Its the first thing i check every time i buy a new android.

    Also, I've already received OTA updates twice on this set..but not anymore.

    Please help!

    Cheers.
  2. #2  
    Golfdriver97's Avatar

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    Default Re: HELP: Accidentally did a bad root on S4 i9500 while recovering photos

    Welcome to the forums.
    Seems strange....The only thing I can think of is to flash a stock firmware via Odin and see if that removes the status.

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  3. #3  
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    Default Re: HELP: Accidentally did a bad root on S4 i9500 while recovering photos

    Or root the phone, use Wanam to reset the status, then unroot the phone.
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    Default Re: HELP: Accidentally did a bad root on S4 i9500 while recovering photos

    Quote Originally Posted by Golfdriver97 View Post
    Welcome to the forums.
    Seems strange....The only thing I can think of is to flash a stock firmware via Odin and see if that removes the status.
    This is the best option, although he could root and use triangle away to remove the custom status. That might be what is preventing the OTA since he doesn't have root

    Posted via Android Central App
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  5. #5  
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    Default Re: HELP: Accidentally did a bad root on S4 i9500 while recovering photos

    Quote Originally Posted by UJ95x View Post
    This is the best option, although he could root and use triangle away to remove the custom status. That might be what is preventing the OTA since he doesn't have root

    Posted via Android Central App
    Another possible method.
    Anyone else reading this, be advised: Messing around with Triangle Away can be tricky. Any mistake made can lead to a bricked device.

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  6. #6  
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    Default Re: HELP: Accidentally did a bad root on S4 i9500 while recovering photos

    Quote Originally Posted by Golfdriver97 View Post
    Another possible method.
    Anyone else reading this, be advised: Messing around with Triangle Away can be tricky. Any mistake made can lead to a bricked device.
    Agreed. There are many tutorials on YouTube on how to do it too, not very hard so definitely stick to only the steps shown.

    Posted via Android Central App
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan
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  7. Thread Author  Thread Author    #7  

    Default Re: HELP: Accidentally did a bad root on S4 i9500 while recovering photos

    Thank you for all your suggestions guys. I have never rooted any of my android phones.. so i have no clue how to unroot either or what the triangle method is. I just started reading about it. I'm a just your average stock user. So, I'm posting screen shots of my phone for you all to see so you can spot anything unusal. The phone however is working just fine without any issues. I ran a antivirus check using Mcafee and that turned out fine as well.HELP: Accidentally did a bad root on S4 i9500 while recovering photos-screenshot_2014-01-29-11-14-20.jpgHELP: Accidentally did a bad root on S4 i9500 while recovering photos-screenshot_2014-01-29-11-14-47.jpg
  8. #8  
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    Default Re: HELP: Accidentally did a bad root on S4 i9500 while recovering photos

    Quote Originally Posted by Kamran Hassan View Post
    Thank you for all your suggestions guys. I have never rooted any of my android phones.. so i have no clue how to unroot either or what the triangle method is. I just started reading about it. I'm a just your average stock user. So, I'm posting screen shots of my phone for you all to see so you can spot anything unusal. The phone however is working just fine without any issues. I ran a antivirus check using Mcafee and that turned out fine as well.Click image for larger version. 

Name:	Screenshot_2014-01-29-11-14-20.jpg 
Views:	7 
Size:	91.5 KB 
ID:	103189Click image for larger version. 

Name:	Screenshot_2014-01-29-11-14-47.jpg 
Views:	7 
Size:	117.8 KB 
ID:	103188
    Hmm, you're on 4.3; so there's no way to reset the flash counter and get back to "Samsung official" status instead of the "Custom." I'd try flashing the stock firmware with Odin.
    You can try either sammobile.com or samsungupdates.com to look for your model number and download it from there

    Posted via Android Central App
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  9. Thread Author  Thread Author    #9  

    Default Re: HELP: Accidentally did a bad root on S4 i9500 while recovering photos

    @ Golfdiver & UJ95x. I'm gona try and flash with odin.
    I appreciate all your suggestions. Learned some valuable stuff from you guys in very little time.
    Let you know if it worked.
    Cheers.
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  10. Thread Author  Thread Author    #10  

    Default Re: HELP: Accidentally did a bad root on S4 i9500 while recovering photos

    @ Golfdiver & UJ95x...It worked This morning is i flashed my phone with the stock firmware with Odin. Status is back to official and my phone is ready
    to accept new updates through OTA. Thank you so much guys, i really appreciate your time and help. You guys are awsome.
  11. #11  
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    Default Re: HELP: Accidentally did a bad root on S4 i9500 while recovering photos

    Quote Originally Posted by Kamran Hassan View Post
    @ Golfdiver & UJ95x...It worked This morning is i flashed my phone with the stock firmware with Odin. Status is back to official and my phone is ready
    to accept new updates through OTA. Thank you so much guys, i really appreciate your time and help. You guys are awsome.
    Woohoo! Glad you got it working again

    Posted via Android Central App
    "We live in a society exquisitely dependent on science and technology, in which hardly anyone knows anything about science and technology." - Carl Sagan
    Kamran Hassan likes this.
  12. #12  
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    Default Re: HELP: Accidentally did a bad root on S4 i9500 while recovering photos

    Quote Originally Posted by Kamran Hassan View Post
    @ Golfdiver & UJ95x...It worked This morning is i flashed my phone with the stock firmware with Odin. Status is back to official and my phone is ready
    to accept new updates through OTA. Thank you so much guys, i really appreciate your time and help. You guys are awsome.
    Sorry for the delay in reposting. Glad you got it to work. See you around the forums.

    Sent from my Nexus 5 using AC Forums mobile app

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