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Samsung Galaxy S3 Mini Crashes
I have a Samsung Galaxy S3 Mini (model GT-I8190, Android Version 4.1.1) and as of about 3 weeks ago it will crash intermittingly when I am using it. I have had the phone for just over a year.The battery will be well charged prior to it crashing. I will be using the phone and then it crashes. The phone will switch off and then will turn on again (by itself) and when the home screen appears the battery will show that its on 0%. This of course then causes the phone to turn off and then turn on again and so on....the only way of stopping this cycle is by taking the battery out (to stop the cycle) or by plugging in the adaptor. Indeed if the phone is plugged in then it never malfunctions and the phone works ok.
There is no ryhme or reason as to when it will crash - it just does it.
Also the battery charge has started to drop quite significantly - It sits on my desk at work and yet i cannot get through the day without re-charging it. When i was in the O2 shop the other day it dropped 12% in 5 mins.
It usually crashes when I am using apps that in the past have worked fine but today it crashed when it was updating an app.
I have deleted apps that I have added recently in case it is anything to do with them.
I have backed up everything and have restored factory settings.
I have not dropped it or got water on it etc.
The problem still exists.
I took it to o2 who want to send it off. Is it simply a battery issue? It could be a battery issue but I dont want to spend money on a new battery for the problem to persist.
I am not especially good at IT but has anybody got any good ideas?