Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 3 of 3
Like Tree1Likes
  • 1 Post By B. Diddy
  1. Thread Author  Thread Author    #1  

    Default Help with my daughters tablet

    My daughters samsung galaxy 3 is connected to the internet but won't connect to play store, please can anybody give me advice
  2. #2  
    Golfdriver97's Avatar

    Posts
    21,722 Posts
    Global Posts
    22,162 Global Posts
    ROM
    Liquidsmooth ROM

    Default Re: Help with my daughters tablet

    Quote Originally Posted by Janine Gibson View Post
    My daughters samsung galaxy 3 is connected to the internet but won't connect to play store, please can anybody give me advice
    Welcome to the forums.
    Try going into Settings>Application Manager>Menu>reset app preferences. Sometimes this helps with Play issues.

    Phone Timeline
    'If we could change ourselves, the tendencies in the world would also change.' - Mahatma Gandhi
    Community Guidelines and also here
  3. #3  

    Default Re: Help with my daughters tablet

    Welcome to Android Central! Is it your home wi-fi network, or somewhere else (like school)? Can she access websites without problem using the browser? Is the wi-fi icon in the Notification Bar grey or blue? With Android versions below KitKat, blue means there is a connection to the Google server, while grey means no connection. Connection problems might be due to issues with the Google servers on their end, or problems on your end--but if you can access other parts of the internet, it's probably not on your end.

    There has also been a few glitches lately in the Google Play Store--how long has this problem been going on for your daughter? Give it a day or so, and try again.
    Golfdriver97 likes this.

Similar Threads

  1. My case/cover causes a strange problem.
    By PastorDroid in forum Samsung Galaxy Note Pro 12.2
    Replies: 25
    Last Post: 10-22-2014, 02:08 AM
  2. my phone problems..
    By Unisauruss Rose in forum Verizon Galaxy Nexus
    Replies: 4
    Last Post: 02-14-2014, 09:36 PM
  3. Need help sending videos
    By ianhanson85 in forum Google Nexus 5
    Replies: 12
    Last Post: 02-14-2014, 06:34 PM
  4. Putting My S4 on My Home Network
    By komobu in forum Samsung Galaxy S4
    Replies: 2
    Last Post: 02-14-2014, 12:22 PM
  5. APN doesn't save in Tablet AOC Breeze
    By Galled in forum Android 4.1 / 4.2 / 4.3 Jelly Bean
    Replies: 0
    Last Post: 02-14-2014, 09:28 AM

Posting Permissions