- 9 Posts
Phone keeps turning off?
I have a Galaxy S4 running android 4.3. Recently it's been randomly shutting off. I ride a motorcycle and most of the time when I get home the phone is off. If I try to turn it on it just goes into a reboot loop and the only way to stop it is to plug it into the charger. At first I thought maybe that the power button gets pressed somehow in my bike jacket pocket and hard shuts it down. But it keeps doing it.
Also I was using it whilst sitting in my house and it just randomly shut off. I'm not too sure whether it does it at a certain percentage or not or whether it only does it when a lot of memory is being used, which I doubt as I'm obviously not using it when it's in my pocket.
Another thing, and I don't know whether it's related or not, but when it shut off the other day whilst I was using it I thought If I took the battery out and back in would it let me boot it up without the need for a charger. But no it didn't work. I plugged it in and then when it came on the language had changed to Slovakian.
Looking on other posts about this some say it's a bad battery. I have AVG anitvirus so I doubt it's a virus although maybe one that isn't yet recognized by AVG? I would like to try and sort out the issue without factory resetting my phone. I have loads of apps and would take ages to back it all up and also the phone is rooted and that's a pain in the backside to do as well as install all my root only apps.
Hoping it's just the battery that I can replace but just double checking if anyone else has another solution?
- 02-19-2014, 07:54 AM #2
- 1,319 Posts
Re: Phone keeps turning off?
When my Note 2 automatically upgraded from 4.1.2 to 4.3 I had similar problems. What finally worked the kinks out was to do a factory reset so that what was downloaded was 4.3 and then reinstall all apps from scratch. It made a huge difference in my Note 2.
Deb from my Note 3Deb
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- 02-19-2014, 11:44 PM #3
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