Samsung Galaxy Mega 5.8 GSM Model GT-I9152 from Metro PCS won't register with Samsung

[Mike Davies2]

Hi all,
We just bought a Galaxy Mega, GT-I9152 from a Metro PCS store.
We love the phone but they were less than clear that it was an
International model. My wife tried to register the phone on Samsungs
Web site and could not as that model does not exist on the US web
site. Its on the UAE Samsung Website and it doesn't recognize the
US phone number.
Has anyone had this problem?
Thanks
Mike and Billie

 

[Spencerdl]

Hi all,
We just bought a Galaxy Mega, GT-I9152 from a Metro PCS store.
We love the phone but they were less than clear that it was an
International model. My wife tried to register the phone on Samsungs
Web site and could not as that model does not exist on the US web
site. Its on the UAE Samsung Website and it doesn't recognize the
US phone number.
Has anyone had this problem?
Thanks
Mike and Billie

I would take it back to MetroPCS

 

[Mike Davies2]

Well the answer is to call Samsung Customer Support.

 

[Spencerdl]

Well the answer is to call Samsung Customer Support.

What did they say?