1. ejong321's Avatar
    Hello,I cant update my drive for samsung, I cant connect my phone (Samsung Galaxy Mega 5.8) to my pc. I want to transfer music to my phone, I've been using it for almost 6 months now and I have never experienced this problem before, I recently added a song a few days ago and now I cant seem to connect my phone anymore.(Im not using Kies).Problem with my drive-screen.jpg
    please help me
    04-07-2014 11:15 AM
  2. srkmagnus's Avatar
    Have you updated the drivers? If not, go to the Samsung website for the device and download the appropriate drivers and install/update: GT-I9152 - DOWNLOADS | SUPPORT | SAMSUNG

    Hopefully that helps. In the meantime, perhaps consider using a wireless transfer application such as WiFi File Explorer - Google Play Store to pull your files to and from the device.
    Golfdriver97 likes this.
    04-07-2014 05:41 PM
  3. ejong321's Avatar
    I gave up on fixing this problem, I think the problem is my usb ports, I tried inserting a USB on one of the ports then the computer didn't recognize the device either.
    04-08-2014 10:36 AM
  4. Vsweety's Avatar
    I think the problem is my usb ports
    Ports, plural?
    A phone only has one (micro) USB port.
    So you mean you suspect the USB port(s) on your PC is/are knackered?

    I tried inserting a USB on one of the ports then the computer didn't recognize the device either.
    How about another USB port on your PC? Tried those?

    And if you got problems transferring stuff over USB cables, wires, why not try a wireless connection? Like via Dropbox, or Airdroid, or WiFi File Transfer, or SonicShare, etc. The Play Store is full of 'm.
    04-09-2014 09:09 AM
  5. ejong321's Avatar
    I tried installing the file I downloaded from the site,and this error pops out,my phone is not connected to the computer but still this error pops out,i tried restarting my pc and still this error comes up.


    Problem with my drive-type2.jpg
    04-09-2014 09:58 AM
  6. Vsweety's Avatar
    I tried installing the file I downloaded from the site,and this error pops out,my phone is not connected to the computer but still this error pops out,i tried restarting my pc and still this error comes up.
    You will really need to be a lot more clear, detailed, and precise on what your situation is, what you do, what you want to do, and what is happening.
    For instance what file did you download and are you apparently trying to install? From what site did you download it? What version of Android are you running?
    04-09-2014 10:08 AM
  7. ejong321's Avatar
    My PC doesn't recognize my device when I connect my phone using the cable that came with it. It charges when I plug it to my PC but it doesn't allow me to transfer files.
    On my phone it is connected as as Media Device.

    Problem with my drive-drive.jpgClick image for larger version. 

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    This is the program I downloaded from SAMSUNG.
    04-09-2014 10:42 AM
  8. Golfdriver97's Avatar
    My PC doesn't recognize my device when I connect my phone using the cable that came with it. It charges when I plug it to my PC but it doesn't allow me to transfer files.
    On my phone it is connected as as Media Device.



    This is the program I downloaded from SAMSUNG.
    That is the right file for drivers. Have you tried a different cable?
    04-09-2014 10:01 PM
  9. ejong321's Avatar
    I haven't tried a different cable yet. But thanks I will try to buy a new cable.
    04-10-2014 07:20 AM
  10. Golfdriver97's Avatar
    I haven't tried a different cable yet. But thanks I will try to buy a new cable.
    Moto Cables (at least the stock one I got with my X) are pretty thick.
    Eco Friendly USB Cable by Motorola - A Google Company

    Or you can try on our site: Motorola Moto X Chargers & Cables - ShopAndroid
    04-10-2014 09:51 AM
  11. ejong321's Avatar
    I brought the original USB cable of my phone to a SAMSUNG store. It worked fine on their PC. They told me that my PC may be the problem.
    04-12-2014 08:35 AM

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