1. Killfer8's Avatar
    Hey everyone, I have an Alcatel Idol Ultra HD running 4.1.1. I need your help for several things that have been happening to me, please I beg you to help me:/

    I had an issue paying apps with debit card (i've never paid with one), everytime i tried to pay with it a messsage popped (some error, not relevant right now) so I googled the error and tried to solve it by myself by deleting data and forcing detention to these apps "Google Play Services" and "Google Services Framework" since then i've had a couple of problems:

    1.- When I enter Google Play Store from my PC I can't install apps into my phone, my phone is not an option, days before it was.
    2.- I'm not getting notifications from any push service (Facebook Messenger, Twitter, Gmail, Whatsapp, etc...) I have to open the app and refresh the inbox.

    I hope you guys can help me

    - Cheers!
    04-26-2014 11:38 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try going to Settings>Accounts​, removing your Google account, and then adding it back again.
    04-27-2014 12:16 AM
  3. Killfer8's Avatar
    Hey Diddy! Thanks for your support, but it didnt work what you said:/
    04-27-2014 09:38 AM
  4. B. Diddy's Avatar
    Try booting into the Recovery menu by powering off, then pressing both the Power and Volume Up buttons at the same time until you see the Android Recovery menu. Use the Volume buttons to move up and down and the Power button to select. If you see an option to "wipe cache partition," select it. After the process is done, select "reboot system now." This will not erase any personal data.

    Posted via Android Central App--please excuse the brevity and any typos!
    04-27-2014 12:03 PM
  5. Killfer8's Avatar
    Will that fix my notifications problem?

    Thanks in advance!
    04-27-2014 12:53 PM
  6. B. Diddy's Avatar
    Can't say for sure, but wiping the system cache can correct various nonspecific problems. There could be a bad bit of data stuck in the cache partition. If you're able to wipe it, it's worth a try, and you won't lose any personal data.
    04-27-2014 12:56 PM
  7. Killfer8's Avatar
    Done, thanks Diddy! And I will be postingif it worked or if it didnt
    04-27-2014 02:53 PM
  8. Rukbat's Avatar
    I don't know what you mean by "forcing detention to these apps", but if you mean that you disabled them, enable them again. They're needed for Google Play Store and for Google Push Service.
    04-27-2014 10:15 PM
  9. B. Diddy's Avatar
    I don't know what you mean by "forcing detention to these apps", but if you mean that you disabled them, enable them again. They're needed for Google Play Store and for Google Push Service.
    I think he meant Force Stopping. Probably a translation issue.
    04-27-2014 10:20 PM

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