Skype icon does nothing

Hobittual

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Apr 28, 2014
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I have installed Skype lots of times now, but when I press the Skype icon nothing happens.
I recently did a factory reset, it has failed many times since. Previously it was fine.

Alcatel one touch 983
Firmware version
2.3.7
Baseband version
1.13.16
Kernel version
2.6.65.7
Build number
01005

Skype version
4.7.0.43514

Cheers Hob :-X
 

B. Diddy

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Welcome to Android Central! Are you tapping a Skype shortcut on a homescreen, or the Skype icon in the App Drawer? If you're tapping a shortcut on a homescreen, see if it works in the App Drawer. A shortcut could conceivably become a dead end if the app gets updated with a new icon.
 

Hobittual

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Welcome to Android Central! Are you tapping a Skype shortcut on a homescreen, or the Skype icon in the App Drawer? If you're tapping a shortcut on a homescreen, see if it works in the App Drawer. A shortcut could conceivably become a dead end if the app gets updated with a new icon.
I have tried all possible buttons including "open" in Google Play, moved the shortcut etc.

Thanks
 

B. Diddy

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Did it ever work on your device? If not, send an email to the developers and ask if there's some compatibility issue.
 

B. Diddy

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Why did you do the factory reset? Were there other issues going on? Did you do a system update?
 

Hobittual

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My phone was constantly saying no more storage space and I could not uninstall the bulk of it.
I didn't do a system update, I just followed an instructable to do a factory reset?
 

B. Diddy

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Wish I could give you more help. The only thing I can suggest is to try another factory reset.

Posted via Android Central App.
Please excuse any typos or autocorrect derps.