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  • 1 Post By NTBeard
  1. Thread Author  Thread Author    #1  

    Default Android TV Box factory reset does nothing

    Hi all, I'm having some problems with my Android TV box. When I try to factory reset the box, it boots with the initial setup screen as you'd expect. However when I restart the box, it returns to its pre-reset state, with all my apps and settings as they were before the reset. I have tried the following:

    - Full factory reset
    - Installing older firmware, deleting partition cache, then reinstalling the new firmware

    Despite all this the box still boots with my previous apps/data/settings.

    Any help with this is much appreciated. Thanks in advance.
  2. #2  

    Default Re: Android TV Box factory reset does nothing

    Welcome to Android Central! It's hard to troubleshoot these Android TV boxes, since they're often so generic, without any real documentation or support.

    Try going to Settings>Backup & reset​, and uncheck Automatic Restore. Then try the factory reset again.
    Thanked by 2:
  3. Thread Author  Thread Author    #3  

    Default Re: Android TV Box factory reset does nothing

    Thanks!

    The Auto Restore was actually checked (I feel stupid now...), and that did help a little, but strangely some settings are still there. I'll keep having a play with it. Like you say it's a generic MX2 clone so it's a little difficult. Thanks for your help!
    B. Diddy likes this.
  4. #4  

    Default Re: Android TV Box factory reset does nothing

    Did you try inserting a toothpick in the av socket while unplugged and holding it and connecting the power cable and powering it on?

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