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  1. Thread Author  Thread Author    #1  
    stefan15's Avatar

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    Default My contacts are lost!!!help me fast!

    Hello

    I have a Sony Xperia Miro and had to hard reset my phone,because i had some problems.I synced my account to Google and Gmail and did the reset.Then i sign in my account,but no contacts or messages etc were imported.I'm really worried,because i had a lot of contacts.
    PLEASE PEOPLE HELP ME FAST!!!

    Waiting for help
  2. #2  

    Default Re: My contacts are lost!!!help me fast!

    First try and log in via desktop to your Gmail account and see what/if any of your contacts were sync'd.

    Second, if there isn't anything on your Gmail via desktop then sad to say but you probably have lost them.
  3. Thread Author  Thread Author    #3  
    stefan15's Avatar

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    Default Re: My contacts are lost!!!help me fast!

    Hey,

    I logged in gmail and there is nothing there.Still can't believe i lost them.Why is that happening,after i synced my profile?

    So sad
  4. #4  

    Default Re: My contacts are lost!!!help me fast!

    Bummer. Something didn't go right.
  5. #5  

    Default Re: My contacts are lost!!!help me fast!

    It's possible you were saving your contacts to the Phone Account instead of your Google Account. Some devices have a separate Phone Account (which I think saves contacts to the SIM card), which does not sync with your Google account. If the contacts were saved to the Phone Account and you did a factory reset, then they get wiped. This is one of the main reasons I recommend that people never use the Phone Account for anything.

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