Welcome to the Android Central Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 1 of 1
  1. Thread Author  Thread Author    #1  
    edomt's Avatar
    Junior Member

    Posts
    1 Posts

    Default Samsung Nexus S won’t boot - Screen on and off

    Hello everyone,

    My little sister’s phone (Samsung Nexus S GT-i9023, not rooted) won’t boot.

    She tells me that the phone’s power button wasn’t working anymore, so the battery was running out quickly because the screen was always on. So she started pulling the battery everytime she wanted to turn it off (yes…).

    But after a few days doing that, the phone now refuses to boot.
    - Pressing the power button doesn’t do anything.
    - When the phone is plugged in (whether to a wall socket or to a computer), it won’t boot past a dimly lit screen. The screen goes from very dark grey (but slightly lit, as if it was starting to boot) to completely dark every 10 seconds. It also gets very hot in a few minutes.

    I am thus unable to boot the phone, or access recovery mode (power + volume up) or any other menu to do a factory reset.

    My 2 questions:

    1/ Does anyone have any idea on what the problem could be? I’m thinking it might be the battery, but it seems like the only replacement batteries you can find are unofficial ones with very poor ratings…

    2/ If the phone is dead, is there any way to recover the files on it? (local storage) It’s mostly pictures, movies and music that she had uploaded on it. Since the phone won’t boot, my Mac isn’t able to recognize it, and it doesn’t appear anywhere in Disk Utility (nor in diskutil list).

    Thank you for your help,
    edomt

Similar Threads

  1. Verizon Galaxy Note 3 Battery Life Poor on KitKat
    By music_man185 in forum Verizon Samsung Galaxy Note 3
    Replies: 58
    Last Post: 08-27-2014, 11:53 AM
  2. Google map and GPS display problem on Galaxy Note 10.1
    By BillPhillips in forum Samsung Galaxy Note 10.1
    Replies: 4
    Last Post: 06-09-2014, 10:54 PM
  3. Chromecast and Ultraviolet
    By Jamie Grice in forum Google Chromecast
    Replies: 7
    Last Post: 05-29-2014, 10:39 AM
  4. How do I delete extra homescreens on Galaxy S3?
    By hippokid in forum Sprint Galaxy S3 Rooting, ROMs, and Hacks
    Replies: 1
    Last Post: 05-24-2014, 10:54 AM
  5. Pls help htc one stuck on fastboot can't do a lot!!!
    By sexxy111 in forum General Help and How To
    Replies: 0
    Last Post: 05-24-2014, 05:48 AM

Posting Permissions