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    edomt's Avatar
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    Default Samsung Nexus S won’t boot - Screen on and off

    Hello everyone,

    My little sister’s phone (Samsung Nexus S GT-i9023, not rooted) won’t boot.

    She tells me that the phone’s power button wasn’t working anymore, so the battery was running out quickly because the screen was always on. So she started pulling the battery everytime she wanted to turn it off (yes…).

    But after a few days doing that, the phone now refuses to boot.
    - Pressing the power button doesn’t do anything.
    - When the phone is plugged in (whether to a wall socket or to a computer), it won’t boot past a dimly lit screen. The screen goes from very dark grey (but slightly lit, as if it was starting to boot) to completely dark every 10 seconds. It also gets very hot in a few minutes.

    I am thus unable to boot the phone, or access recovery mode (power + volume up) or any other menu to do a factory reset.

    My 2 questions:

    1/ Does anyone have any idea on what the problem could be? I’m thinking it might be the battery, but it seems like the only replacement batteries you can find are unofficial ones with very poor ratings…

    2/ If the phone is dead, is there any way to recover the files on it? (local storage) It’s mostly pictures, movies and music that she had uploaded on it. Since the phone won’t boot, my Mac isn’t able to recognize it, and it doesn’t appear anywhere in Disk Utility (nor in diskutil list).

    Thank you for your help,

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