Who made the device?
I looked around, and Ellipse seems to be Verizon's in house brand name. Not sure about the actual manufacturer. I also wasn't finding anything about a Kit Kat update, just a maintenance update or two. So it seems for now there is no official KK update and no word that I found to confirm if it'll even happen (but being released last November, one could expect KK ability if developed).
So it sounds like you may have to resort to rooting and installing a custom ROM for KK, assuming one is even available.
ok, i understand. i am really frustrated. i think i might call verizon .. thank you so much to all who helped me with this. i really appreciate it
As mentioned previously, getting system updates for a device is not a simple as it may sound. Google first makes the new Android version available to device manufacturers, who then have to test it and modify it to make sure it runs smoothly on their devices, because there are so many different devices with different hardware out there. On top of that, the carrier also has to modify the update to make sure it works well on their network, as well as to make sure that all of the various bloatware they add on (ahem, Verizon) works right. It can be a long drawn-out process, and for devices that aren't big sellers, it often isn't worth it for the manufacturer or the carrier. On top of that, Verizon is notoriously slow when it comes to system updates for its devices.
You can certainly contact Verizon and ask them about updates, but my guess is that there are no plans to update the Ellipsis to KitKat. Look at it this way--whenever these big system updates come out, there are inevitably problems that people start complaining about, be it crashes, random reboots, battery drain, lag, preinstalled apps that were suddenly eliminated, etc. Getting a system update isn't always a good thing.
In regard to the Ellipsis itself, it's hard to give an opinion of the device without trying it out myself. The specs are fairly middle-of-the-road, but the main advantage is that it's 4G LTE enabled, so you're not limited to wi-fi hotspots.
As mentioned previously, getting system updates for a device is not a simple as it may sound. Google first makes the new Android version available to device manufacturers, who then have to test it and modify it to make sure it runs smoothly on their devices, because there are so many different devices with different hardware out there. On top of that, the carrier also has to modify the update to make sure it works well on their network, as well as to make sure that all of the various bloatware they add on (ahem, Verizon) works right. It can be a long drawn-out process, and for devices that aren't big sellers, it often isn't worth it for the manufacturer or the carrier. On top of that, Verizon is notoriously slow when it comes to system updates for its devices.
You can certainly contact Verizon and ask them about updates, but my guess is that there are no plans to update the Ellipsis to KitKat. Look at it this way--whenever these big system updates come out, there are inevitably problems that people start complaining about, be it crashes, random reboots, battery drain, lag, preinstalled apps that were suddenly eliminated, etc. Getting a system update isn't always a good thing.
In regard to the Ellipsis itself, it's hard to give an opinion of the device without trying it out myself. The specs are fairly middle-of-the-road, but the main advantage is that it's 4G LTE enabled, so you're not limited to wi-fi hotspots.