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  • 2 Post By srkmagnus
  1. Thread Author  Thread Author    #1  

    Default App problem

    I am trying to login to the The Sun Mobile app however when i click on the password field the app restarts itself over and over.
    i have cleared the data and cache and have done a factory reset but still doesnt work.
    is there another way to login to the app?
    i am using Android version 2.3.6
    Kernel version 2.6.35.7-perf+
    baseband version a4-03.32.01

    And my phone is the Acer liquid metal
  2. #2  
    srkmagnus's Avatar

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    Default Re: App problem

    Quote Originally Posted by Ruud00 View Post
    I am trying to login to the The Sun Mobile app however when i click on the password field the app restarts itself over and over.
    i have cleared the data and cache and have done a factory reset but still doesnt work.
    is there another way to login to the app?
    i am using Android version 2.3.6
    Kernel version 2.6.35.7-perf+
    baseband version a4-03.32.01

    And my phone is the Acer liquid metal
    Have you uninstalled/reinstalled? what about check user feedback? Are others have similar issues based on Google Play reviews?

    If there is no fix with an uninstall, I would suggest reporting to the developer for a fix and see how that goes.
    B. Diddy and Golfdriver97 like this.
  3. #3  

    Default Re: App problem

    Good tips from srkmagnus. It really sounds like a problem with the app, not with your device. Which Sun app is it? Can you show us the link on the Google Play Store?
  4. Thread Author  Thread Author    #4  

    Default Re: App problem

    Yes i have uninstalled and reinstalled , it was working on my phone months ago then suddenly stopped. So i did a factory reset thinking it must now surely work but still doesnt.

    https://play.google.com/store/apps/d....thesun.mobile
  5. #5  

    Default Re: App problem

    Really horrible reviews for that app. I seem to remember someone else having this issue a year ago or so. Not sure if it was ever solved.

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