1. Fields2's Avatar
    If someone would be so kind as to walk me through the steps in fixing my phone that would be awesome. Basically it is stuck on the "Firmware Upgrade encountered and issue. Pleas use Software Repair Assistant and try again. It is a Verizon samsung note 3 and I do not care about tripping Knox or anything like that. Thank you very much.
    06-10-2014 10:40 AM
  2. Rukbat's Avatar
    Bring it into a Verizon store. They'll flash the update for you.
    06-10-2014 11:15 PM

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