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  1. Thread Author  Thread Author    #1  

    Default Contact Recovery

    Hey all. So, my phone screen shattered, to the point where the screen doesn't turn on. Unfortunately, I had debugging mode turned off and when i hook it up to the computer I can't see any files because of this. Unfortunately, this also means that programs like Dr. Phone can't access it, because it doesn't get assigned a drive letter. Since I can't use the screen, the lock screen is permanently stuck as far as I can tell. Is there any way I can get access into the phone and retrieve my contacts?

    Before the lectures start, I have been backing up my phone using Lookout Premium through T-Mobile. The problem came in when I got my new phone (thank God/Allah/Buddah/Flying Spaghetti Monster/ Every Other Deity for insurance) and went to download the contact file from the backup that lookout was making. When I did, I found that there was no contact file to download. I could get my calls log and photos and everything else it backed up, but my contacts were missing.

    I've contacted them, and they've said there is no way to recover the contacts if the file isn't there, which of course made me a little irate.

    So, does anyone have any way I can hook the phone up to the computer, bypass the lock screen, and somehow access my files?

    Both the old and new phone are the LG G Flex (LG-D959) and running Android 4.4.2
  2. #2  

    Default Re: Contact Recovery

    Without debugging enabled, the lock screen and all.. I think your chances are limited at getting those back
    Paul
    Moderator Team Leader @ Android Central

    I am the Tegra Champ. What this means is that from time to time NVIDIA might send me new products to try out. This will not affect my thoughts, ideas, or opinions about any product that are discussed in the forums. Those are still my own.
  3. Thread Author  Thread Author    #3  

    Default Re: Contact Recovery

    Unfortunately that's what it's seeming like, unless I can somehow get my hands on law enforcement software, that's probably illegal to have, that will break into the phone.
  4. #4  

    Default Re: Contact Recovery

    Not to stir the pot but can I ask why you didn't have your Contacts list sync'd to your Gmail account?
    Paul
    Moderator Team Leader @ Android Central

    I am the Tegra Champ. What this means is that from time to time NVIDIA might send me new products to try out. This will not affect my thoughts, ideas, or opinions about any product that are discussed in the forums. Those are still my own.

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