Galaxy S4 Active - no sound sent/recieved in calls
Hey guys. I have this issue I've tried to resolve since july.
I've already read through Galaxy S4: No Sound In calls (not allowed to link, because of new account. this site, "/general-help-how/369393-galaxy-s4-no-sound-calls.html") and other forums to find solutions. Different fixes seem to work for different users, but a lot end up dissapointed with broken handsets.
The symptoms:
Fixes tried with no luck:
I have been breaking my brain trying to figure this out for two months now, and a lot of S4 users seem to have the problem. Any idea of what's wrong and what I can do to fix it?
Hey guys. I have this issue I've tried to resolve since july.
I've already read through Galaxy S4: No Sound In calls (not allowed to link, because of new account. this site, "/general-help-how/369393-galaxy-s4-no-sound-calls.html") and other forums to find solutions. Different fixes seem to work for different users, but a lot end up dissapointed with broken handsets.
The symptoms:
- No dial up tone when making a call
- No sound recieved from other end
- Other end recieves no sound from me
- Skype/Facebook phone etc WORKS
- Text messaging WORKS
Fixes tried with no luck:
- Removed lint (a lot of lint) from headset jack
- Test enviroment reciever tone (the tone works, meaning that the reciever works)
- Placing calls with headset plugged in
- Turning all sound up and down
- Reboot
- Hard reset
- Factory reset (with out and without restoring from previous state afterwards)
- Firmware is up to date
I have been breaking my brain trying to figure this out for two months now, and a lot of S4 users seem to have the problem. Any idea of what's wrong and what I can do to fix it?