Phone: Galaxy S3 i747 unlocked
Software: Android 4.3
Carrier: Airvoice Wireless with 500 Mb data/month. I have not used more than a quarter of that.
Despite my phone and speed test showing good connectivity by Wifi and mobile data, I can only connect to the internet sporadically. Usually I can do a google search but when I try to click on a link from the search I get a "Webpage not available" message. Same if I try to download a podcast, use the play store, etc.
The problem is intermittent but has become much more frequent....now it is usually present.
I have Mobile Data turned on. I don't think the issue is with the carrier, or with my APN settings, since I have the same problems using Wifi.
Speed test results:
Wifi: 6.10 Mbps download, 0.97 Mbps upload.
Mobile data: 6.30 Mbps down, 1.10 up.
I tried hitting the "clear cache" button in the app manager for internet and for Google Search. It didn't help.
Can you help me identify and fix the problem? Thanks in advance.
(My apologies if this posted more than once. I tried posting it previously but cannot find it).
anitje
Software: Android 4.3
Carrier: Airvoice Wireless with 500 Mb data/month. I have not used more than a quarter of that.
Despite my phone and speed test showing good connectivity by Wifi and mobile data, I can only connect to the internet sporadically. Usually I can do a google search but when I try to click on a link from the search I get a "Webpage not available" message. Same if I try to download a podcast, use the play store, etc.
The problem is intermittent but has become much more frequent....now it is usually present.
I have Mobile Data turned on. I don't think the issue is with the carrier, or with my APN settings, since I have the same problems using Wifi.
Speed test results:
Wifi: 6.10 Mbps download, 0.97 Mbps upload.
Mobile data: 6.30 Mbps down, 1.10 up.
I tried hitting the "clear cache" button in the app manager for internet and for Google Search. It didn't help.
Can you help me identify and fix the problem? Thanks in advance.
(My apologies if this posted more than once. I tried posting it previously but cannot find it).
anitje
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