Why am I not able to select any ringtones on my Moto G?

Vibhav05

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Oct 20, 2014
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I am not able to select any ringtone on my Moto G.

I am not able to select any ringtone on my Moto G except for those that are already in phone. Earlier there was no such problem, but 2 weeks ago when I tried to change my ringtone, every time it automatically get sets to Hangout default ringtone (but I can change that to the any other inbuilt ringtones). But now it is only showing the inbuilt ringtones option and nothing else. So what to do?
 

Javier P

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Feb 21, 2014
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Re: I am not able to select any ringtone on my Moto G.

Could be that last time you set a ringtone media storage was selected and you tapped on "always", setting a default for that action. The way to have your menu of options back is clearing the defaults for that app.

I've done something similar with other apps but never with media storage, so I'm not sure if there could be some "side effects". The way to do it is go to settings - apps - all - scroll down to media storage and clear default.

Maybe let's check first if that's OK with this system apps with someone that did it before, but I think is safe enough.
 

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