Why can't I get my sim card to mount?

[Andreapa66]

Can't get sim card to mount

I just bought a straight talk Alcatel onetouch star lte pop, I put that sim card into my old phone exported contacts to it put it back in new phone and can not get them to import, under sd card mount sd card can not even be selected not lit up...please help...need my contacts....

 

[srkmagnus]

Re: Can't get sim card to mount

What device did you previously have? Could you sync those contacts via wifi to your Google account, then sync on the new device after signing in?