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  1. Thread Author  Thread Author    #1  
    heatherfl's Avatar

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    Default Can't Remove Device Administrator

    I'm new to Android (LG Optimus S) so maybe I'm missing something but I downloaded a lock screen widget today -
    and I can't uninstall it to save my life. I am not totally ignorant, I read the special instructions to remove the widget as a device administrator and tried that first but it just lets me select Deactivate but does not actually deactive, it stays as an administrator no matter what I do, so then the app won't uninstall.

    Any advice is much appreciated! Thanks!

    http://www.appbrain.com/app/lock-scr...ckscreenwidget
  2. #2  

    Default

    I've tried it with my N1 and it uninstalled fine. A couple of things to try. Have you removed the widget from the home screen? If the widget is active, it may not remove as device admin.

    You can also go into the application manager and see if ti is running. I suspect that it wouldn't be, but it's worth a check. If the button 'Force stop' is not grayed out try hitting that.

    Beyond this, you should email the dev (contact on the market page) or wait until someone more familiar with device admin responds here.
  3. Thread Author  Thread Author    #3  
    heatherfl's Avatar

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    Yes, I first removed the widget, then went to try to remove it from the device admin and couldn't, so I did do a force stop and tried again to no avail. I rebooted, reinstalled, etc etc and it would never let me remove it as device admin. I ended up saying to heck with it after an hour and did a factory data reset because I haven't had the phone that long and could get it back to where I had it easily enough. I will email the dev though...but I notice on their own web site that that particular toggle is not even listed anymore....hmmm. Thanks for your help! The reviews were mixed, I thought the people who cried "Don't download it - won't uninstall" just didn't follow directions lol.
  4. #4  
    c4manceph's Avatar

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    Same problem here on Optimus S. For whatever reason it is impossible to remove it as a device administrator and therefor it cannot be uninstalled. I have four of these devices with the same situation. I ultimately preformed a factory reset on one of the devices to remove it. The rest of the family left it on their device because they didn't want the hassle.
  5. #5  

    Default Re: Can't Remove Device Administrator

    same problem with the program "seal" from sebastianapps com .. once you try it and it installs the administrator to prevent uninstalling it really wont uninstall then . this app sucks in trial mode and the fact that it wont uninstall on the Lg optimus V really sucks because the app takes up some major space . i see no way but wipe the phone completly but that may not even get rid of it .
  6. #6  

    Thumbs up Re: Can't Remove Device Administrator

    When we install something by internet that time with the installation files some security files also download and these files not easily deleted so for deleting these files need a Technical Support and need a quick format.
  7. #7  

    Default Re: Can't Remove Device Administrator

    Solution found for this issue..

    Please visit the given link below,

    resultsmala dotcom /cant-remove-device-administrator-fixed-android-jellybean-and-kitkat/

    Excellent and working well for me...



    mail to him about ur problem if not cleared via the given link
  8. #8  

    Default Re: Can't Remove Device Administrator

    Welcome to Android Central, and thanks for trying to help, but this is a 4 year old thread that was presumably dealing with Froyo or Gingerbread!
    Johnly likes this.
  9. #9  

    Default Re: Can't Remove Device Administrator

    Quote Originally Posted by rack hack View Post
    Solution found for this issue..

    Please visit the given link below,

    resultsmala dotcom /cant-remove-device-administrator-fixed-android-jellybean-and-kitkat/

    Excellent and working well for me...



    mail to him about ur problem if not cleared via the given link

    Thanx.It Worked for me...this was a sucking app.rated it one star.
  10. #10  

    Default Re: Can't Remove Device Administrator

    Quote Originally Posted by Dad of batman View Post
    Thanx.It Worked for me...this was a sucking app.rated it one star.
    Having same issue and the link is down can you detail what the link said
  11. #11  

    Default Re: Can't Remove Device Administrator

    Me too! the link is down. Please explain what was in the link.
  12. #12  

    Default Re: Can't Remove Device Administrator

    HERE's the link as cached by Internet Archive. Whether it helps or not, I have no idea.

    If that doesn't work, start your phone in Safe mode. Since I don't know what phone you have, search Google for how to do this. Once in Safe mode, see if you can deactivate Admin for whatever app you're trying to uninstall and try to uninstall again.
  13. #13  

    Default Re: Can't Remove Device Administrator

    just turn into safe mode and everything will be OK
    it worked for me.
  14. #14  

    Default Re: Can't Remove Device Administrator

    Quote Originally Posted by Soroush Aali Bagi View Post
    just turn into safe mode and everything will be OK
    it worked for me.
    Booting in safe mode didn't make a difference for me.
    I'm using the ACDisplay app and can't remove it. When I try to revoke the rights using the device administrator window, the settings app crashes. Also in safe mode. I still haven't found a way to solve this.
  15. #15  

    Default Re: Can't Remove Device Administrator

    Quote Originally Posted by Jan de Vries View Post
    I still haven't found a way to solve this.
    You might need to factory reset your device like a few of the other posters in this thread. Be sure to backup all your data before you factory reset.
  16. #16  

    Angry Re: Can't Remove Device Administrator

    Funfact, when my "administrator" notices I modifying its files, it shuts my phone off. soo I cant do anything?
  17. #17  

    Default Re: Can't Remove Device Administrator

    Hello my name is Austin George i am an android expert you have what i call and uninstall error. this happens when your phone thinks the app is still admin even though you g to turn it off you may click deactivate but it will glitch out. this can be solved by going into safe mode. to go into safe mode hold the power button down like you would but instead press the volume button down at the same time then let go of the power button make sure you are pressing both volume keys at the same time. then once in safe mode locate the settings widget. click on it. the go to security tab and click on it. then go to where the device administrator is. then click the check mark. if this does not work i advise to activate factory reset or you have a virus there for factory rest is necessary. also be cautious a reset may not get rid of a virus. if it does not get rid of it download a virus protector. i hope this helps if not ask any questions.
  18. #18  

    Default Re: Can't Remove Device Administrator

    Quote Originally Posted by zombiekiller 20 View Post
    Hello my name is Austin George i am an android expert you have what i call and uninstall error. this happens when your phone thinks the app is still admin even though you g to turn it off you may click deactivate but it will glitch out. this can be solved by going into safe mode. to go into safe mode hold the power button down like you would but instead press the volume button down at the same time then let go of the power button make sure you are pressing both volume keys at the same time. then once in safe mode locate the settings widget. click on it. the go to security tab and click on it. then go to where the device administrator is. then click the check mark. if this does not work i advise to activate factory reset or you have a virus there for factory rest is necessary. also be cautious a reset may not get rid of a virus. if it does not get rid of it download a virus protector. i hope this helps if not ask any questions.
    Thanks Mr Austine,
    well I don't believe abt "mobile antiviruses" I think there isn't any mobile antivirus that real kills viruses from mobile phones! Can you pls educate me about this? and if they real exists pls suggest some perfect android antiviruses.
    Thanks in advance.
  19. #19  

    Default Re: Can't Remove Device Administrator

    I had the same problem with a superuser application so I went to the app and unchecked all of the active features and VIOLA it deactivated and uninstalled.

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