Why can't I sign in on my Samsung account on my abnormal factory account?

[AC Question]

why can't I sign in on my samsung account on myabnormal factory account

It keeps saying sign in failed...had phone in my pocket and it did a reset on accident

 

[B. Diddy]

Re: why can't I sign in on my samsung account on myabnormal factory account

Welcome to Android Central! It spontaneously did a factory reset while in your pocket? I'd be concerned that there's something significantly wrong with the hardware or the firmware, because that shouldn't happen. It may also explain why you're having difficulties signing into accounts.